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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,112 reviews, last reviewed 25th Jul 2026

72% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent advice given from Neil Excellent advice given from Neil Reviewed on: 25th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

good

everything ran smoothly when opening the account but a reply envelope should be supplied Reviewed on: 31st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

Excellent service. Book arriving tomorrow

Service was excellent and efficient. Also a lot of high interest online savings accounts only switch to a lower interest after 1 year so I opted for the 60 rainy day saver with Hinckley and Rugby Reviewed on: 30th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st May 2023

Telephone and Postal Service

Called to discuss my requirements documents sent promptly, completed by myself, returned and new passbook and cheque received by me within a couple of days. First class excellent service. Reviewed on: 22nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th May 2023

First Class Service

The manager at Broughton Astley branch took the time to explain the savings plan I was starting Reviewed on: 20th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd May 2023

Friendly and efficient

The ladies who looked after us were very friendly and efficient Reviewed on: 18th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

service

Diane was very helpful , everything was explained in detail . Reviewed on: 17th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

Transfer to a new savings account

The process was straight forward and the staff were very helpful. Reviewed on: 15th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th May 2023

Service

Every time I have used the society I have received great customer service from friendly knowledgeable staff. Their advice makes choosing the correct account for me easy. Reviewed on: 11th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th May 2023

Great service

Great service. Saving products are competitive and staff advice and their knowledge is first class. Reviewed on: 9th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

Expert personal attention

During the process of moving my savings to the H&R building society and since then I have been very impressed by the service and support of the team at Broughton Astley. Alway polite and helpful and knowledgeable about theirs products and the current rates. Wished I moved my money sooner! Reviewed on: 5th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

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