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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1587 reviews)

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4.84

Based on 1,587 reviews, last reviewed 30th Jan 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

The adviser I saw had excellent communication skills... The adviser I saw had excellent communication skills, acted in a professional manner and took time to explain the options, Reviewed on: 30th January 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1587)

Always helpful and friendly

Always helpful and friendly. Offer good advice and rarely have to queue! Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Good service

Able to make an appointment to open account which was good, everything went smoothly Reviewed on: 12th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th April 2022

Friendly & helpful at Lutterworth branch

Opened our first savings account at H&R BS at Lutterworth branch. The lady who dealt with us (Jo Rogers) made us feel extremely welcome and answered any questions we had. She made the whole account opening experience simple and easy. Excellent customer service all round. Reviewed on: 7th April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th April 2022

She was very friendly and helpful

She was very efficient and gave us all the information we needed to open a savings account for our grandson. Reviewed on: 1st April 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th April 2022

New fixed rate bond

Advised by post that my Fixed term Savings Bond was coming to a close…The Hinckley & Rugby Building Society suggested an alternative bond. This I agreed to and returned the paperwork duly signed. I was telephoned by the H&R Building Society to inform me that they had opened the new Bond. Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Lutterworth staff

Amazingly friendly, very helpful, called me twice to make sure I understood changes in savings plan Reviewed on: 30th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 31st March 2022

Personal customer service

In this time of everything having to be done online, it is great to see some old fashioned customer interaction. More financial transactions should be done this way. Reviewed on: 27th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th March 2022

Excellent Customer Service

Carol Butterworth phoned to advise the savings pack was on it's way but in the meantime the interest rate on savings had been increased. She also phoned so say the instruction had been received and would deal with the matter on the maturity date. So nice to speak with just one person in this matter. Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

Professional, friendly & welcoming

As soon as we entered the Hinckley and Rugby building society we were met by a friendly lady who dealt with my request in a positive and professional way. It's a pleasure to go into the branch as you know you are welcome. This is more noticeable as we have been treated with negativity by another building society. We would highly recommend the Hinckley and Rugby building society in Wigston, all the staff are friendly, willing to help you and we've always left feeling valued as one of their customers. Thank you! Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

Jamie Clarke

Jamie was so helpful. Explained everything about the 2 savings accounts I wanted. Very informative. The service was fast and efficient. I will be going back for more advice. Reviewed on: 24th March 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 25th March 2022

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Hinckley & Rugby Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (1587)

Always helpful and friendly

Good service

Friendly & helpful at Lutterworth branch

She was very friendly and helpful

New fixed rate bond

Lutterworth staff

Personal customer service

Excellent Customer Service

Professional, friendly & welcoming

Jamie Clarke

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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