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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2112 reviews)

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4.84

Based on 2,112 reviews, last reviewed 25th Jul 2026

72% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent advice given from Neil Excellent advice given from Neil Reviewed on: 25th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2112)

Straightforward process, Friendly Staff

Opened multi Savings accounts for Grandchildren, Pleasant staff and a convenient town centre branch. Passbooks received in the post promptly. Straightforward process to add money to the accounts online. Signed up for online access. The only minor glitch was locating the button to confirm I'd read the T&Cs Reviewed on: 15th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th July 2023

Advice on savings

I would just like to say how pleased I was when asking advice on various savings account, the lady I spoke to was very attentive with excellent knowledge and explained options very well. Thank you from a satisfied customer. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

Thorough and professional.

Helpful phone contact resolved a few queries. Rapid response times. Much appreciated by this customer who was not at his best during the process. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

Excellent Service

I was well looked after in the branch with a very clear explanation of the savings account that I had chosen. Very efficient and welcoming. Reviewed on: 11th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Staff

Having visited the branch ,I have to say your staff there were very friendly,well informed of the products and would definitely recommend the branch , Reviewed on: 10th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Good advice from knowledgeable and approachable staff

Extremely helpful and knowledgable staff. Answered all questions and offered useful extra info on savings Reviewed on: 7th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th July 2023

review of counter service

staff very helpful and informative Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Most enjoyable.

Jennifer Williams has the patience of a saint. For once I enjoyed doing business. Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Excellent customer service

Great service from knowledgable staff, friendly and great products too. Reviewed on: 2nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd July 2023

Great service

Very easy to set up a savings account I was told all about the type of acount that would suit me Thanks very much Stu Reviewed on: 23rd June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th June 2023

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