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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2114 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Wonderful, friendly Society

Myself and my husband have always had excellent service from the Hinckley & Rugby, the staff could not be more helpful and accommodating and I would highly recommend them. Reviewed on: 15th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th August 2022

Easy to do business with.

Wanted to open a new savings account which was done very quickly and without any issues. Reviewed on: 15th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th August 2022

Friendly and so easy to work with

The help to make seamless the process of closing an account on the death of my father and opening a new one for my mother was outstanding. Rita Hawkins in particular was extremely helpful throughout. The speed and efficiency of the service (compared to other financial institutions I had dealings with over the same issue ) was first rate. Thank you. Reviewed on: 12th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th August 2022

South Wigston

Friendly and helpful service from all the staff Reviewed on: 11th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th August 2022

Superb face-to-face customer service

I needed to change my savings account and popped into branch to understand more about certain products. My queries were answered in professional manner, Jeanette was friendly, discreet and professional - a credit to herself and your company. She provided courteous and welcoming customer service. Needless to say - everything was sorted within 20 minutes of my entering branch. Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th August 2022

Excellent customer service.

The lady at the Lutterworth branch was extremely efficient and the application only took a few minutes. Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th August 2022

Excellent service

Both Simon the branch manager and Jade could not have been more helpful and explained everything in detail Reviewed on: 10th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th August 2022

EXCELLENT SERVICE

THE CUSTOMER SERVICE ASSISTANT PROCESSED THE CLOSING OF ONE EXISTING ACCOUNT AND THE OPENING OF A NEW ACCOUNT MOST EFFICIENTLY AND WITH A FRIENDLY MANNER. CAN'T FAULT HER! Reviewed on: 9th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th August 2022

What great service

Very friendly staff as usual and all the documents arrived the next day. Please don't close this branch, I love the local service. Reviewed on: 6th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th August 2022

Great service with a smile!

Just opened another account with Lutterworth. As always, everything was explained, and then completed, very efficiently. Great to have access to such a reliable, secure, local service. Reviewed on: 5th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th August 2022

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