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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

410% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Very friendly and helpful woman

Straightforward service, friendly and welcoming very knowledgeable on the product Reviewed on: 28th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Excellent experience

Absolutely brilliant service , setting up an account for my son very easy and Racheal was very helpful and informative Reviewed on: 27th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st February 2022

Broughton Astley branch

Broughton Astley branch is a lovely little branch with friendly staff. It's never very busy so the staff are able to give you great service without feeling like there's a need to rush. Reviewed on: 22nd January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th January 2022

Excellent Service

I opened a saving bond with the Hinckley and Rugby Building Society in Nuneaton following a bond which had matured. After checking various savings rates at several banks and building societies, I chose the Hinckley and Rugby because it offered the best rate for me. A pleasant surprise was the extremely friendly and efficient service provided by the lady at the counter. She provided an exemplary service. The lady's name was Carol - and what an asset she must be. Reviewed on: 21st January 2022

Excellent service

The staff at the Lutterworth branch were lovely, very friendly and helpful. The whole business of opening a new account was easy, uncomplicated & consequently I am a very happy customer who would definitely recommend the Hinkley & Rugby Building Society, Lutterworth branch. Reviewed on: 18th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2022

Good and efficient service

Generally everything was good. Just a slight hiccup in that the slip (in lieu of the passbook) had the wrong amount. But that was all fine when the passbook arrived. Overall a good experience, Reviewed on: 14th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2022

Very good

The young lady who dealt with me was pleasant and very helpful Reviewed on: 13th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th January 2022

Savings

Such lovely staff, I have a a husband who is disabled and also mental issues ,your staff were amazing with him, really took the time to explain every little detail. Reviewed on: 12th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2022

savings experience

Reference Rugby branch, I was very impressed by the politeness and efficiency of the staff, The new passbook arrived within 24 hours of the application. Reviewed on: 9th January 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th January 2022

very good service from the society

Although I made a mistake when submitting the form the lady from your office went out of her way to help me Reviewed on: 6th January 2022

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 7th January 2022

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