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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2115 reviews)

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4.84

Based on 2,114 reviews, last reviewed 27th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2115)

Very likely

Visited the nuneaton branch to open accounts on both occasions the staff were very polite and helpful . Reviewed on: 5th July 2022

Understood our needs and how to fulfil them

Very friendly helpful professional staff Reviewed on: 4th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th July 2022

Renewing account

Very helpful staff pointing out that the rates were going up and sorted accounts for us Reviewed on: 29th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th June 2022

Helpful and friendly

Good experience, informative and efficient. Reviewed on: 28th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th June 2022

Helpful staff did everything required very quickly

Unfortunately branch no longer in own village but neighbouring one dealt with us very well & quickly Reviewed on: 28th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th June 2022

Visit to Rugby branch

The member of staff that served us was very helpful, courteous and knew the products well. very pleasant experience Thank you Reviewed on: 27th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th June 2022

The good old days

Amazing customer-client experience. Real people available on real telephone numbers. The whole set up is old school with a pass book etc. Its the good old days I remember. I am mid 50s. Reviewed on: 24th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th June 2022

Savings advice

Great friendly sound savings advice Reviewed on: 22nd June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd June 2022

Excellent

Came in one week, got all information required, opened account following week. Really good service. Reviewed on: 21st June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd June 2022

Change to better account

I moved my money to a new, similar account with a better interest rate. The assistant was polite, professional, friendly and efficient, with a good understanding of the details. I am very happy with the ease of organising the transfer. Thank you Reviewed on: 21st June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd June 2022

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