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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

410% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Renewal of Bond

Very friendly staff, also very efficient. At the same time being covid safe Reviewed on: 24th December 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 4th January 2022

Wonderful service

Every member of staff I have spoken to have been extremely helpful and friendly. Faultless. Reviewed on: 23rd December 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 4th January 2022

Helpful,friendly and a pleasure to do business with

I decided to re invest a maturing bond. Whilst there may be slightly higher rates available elsewhere I prefer to do business with straightforward people who do their best to simplify the system and be helpful ,especially during Covid Reviewed on: 21st December 2021

Opening a Savings Account

I called into the Hinckley branch to investigate opening a savings account. Holly clearly explained the different options available and how to proceed. I opened an account immediately. Reviewed on: 21st December 2021

Excellent but spell my name correctly in the future please

My surname I'd Bown not Brown. Thankyou Reviewed on: 20th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 21st December 2021

Excellent sevice

I was really happy with the service I received. It was a most friendly service. Reviewed on: 20th December 2021

Always friendly and helpful

Always a welcome, a friendly face and a friendly response plus which I am known by name as a customer, which is a testament in itself. Reviewed on: 15th December 2021

Very welcoming!

The staff couldn't have been more helpful, both on the 'phone and in branch. Nothing was any trouble; handled in a kid way. Reviewed on: 15th December 2021

Great local service

I took our 18 month old into our local branch of H&R. The staff we very informative, helpful and our account was set up quickly. Reviewed on: 15th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 16th December 2021

Good service

Great customer service. Nice friendly staff. Reviewed on: 14th December 2021

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