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Hinckley & Rugby Building Society: Savings reviews

4.86
Based on 1,979 reviews, last reviewed 19th Apr 2026
424% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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11%
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2%
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0%
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1%

Latest highest rating:

5

Simply outstanding: customer service at its best: Simply outstanding: customer service at its best: I became a new customer of HRBS in December. How very rare to receive personalised customer service... Read more Reviewed on: 19th April 2026
Peter W's avatar
Peter W

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1979)

Very knowledgeable and prompt with their service

5
Initial enquiry with request for application forms received very promptly and just received confirmation with the return of my personal ID documents. Good to be kept in the picture. Reviewed on: 25th November 2020

Opening an account

5
Easy to open, friendly service and competitive rate of interest Reviewed on: 24th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th November 2020
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Hinckley & Rugby Building Society

Friendly and given good information

5
A place where as a customer you feel valued Reviewed on: 23rd November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

Hunting for savings accounts

4
Easy to open account Reasonable interest rate Reviewed on: 23rd November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

An excellent service provider

5
The team at Hinckley & Rugby Building Society provided an excellent service. The set-up of the account was straight forward and methodical. The team were very courteous and helpful. All my questions were answered with confidence. I wholeheartedly recommend this team and product. Reviewed on: 20th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Excellent service

5
Efficient and friendly service over the phone. Reviewed on: 20th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Friendly & local

5
The lady who attended to me was most helpful and pleasant. Terms were also most competitive. Reviewed on: 19th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Great service and competitive product

5
The application form was sent out to me really quickly following a telephone call and the product was really competitive. Received confirmation that the documents are on their way to me so really quick again. Well done to all concerned. Reviewed on: 17th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th November 2020
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Hinckley & Rugby Building Society

Doing their best in difficult circumstances.

4
Would have been a good idea to have clip boards to to lend to people, so they could fill forms in away from the office. Ditto pens! Reviewed on: 16th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 17th November 2020
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Hinckley & Rugby Building Society

Excellent counter service

4
Your counter service agent was excellent today. Good knowledge, checking any advice that needed confirmation. A very good experience. Well done. Reviewed on: 13th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th November 2020
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Hinckley & Rugby Building Society

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