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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,117 reviews, last reviewed 30th Jul 2026
70% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026
Raghvinder S chohan's avatar
Raghvinder S chohan

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

child saver account

5
First visit to H/R B S. Very pleasant - staff helpful and friendly. Paperwork received promptly Reviewed on: 21st April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 21st April 2021
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Hinckley & Rugby Building Society

Amazing customer service.

5
Prompt, efficient and first class service. Very friendly, courteous and helpful customer assistants. Best Building Society in Coalville. Reviewed on: 20th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 21st April 2021
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Hinckley & Rugby Building Society

Account transfer

5
Excellent service and extremely helpful staff. Reviewed on: 19th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 21st April 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Good customer service

5
Staff were very helpful and accommodating Reviewed on: 16th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 21st April 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

First class service

5
On the death of my husband the staff at the Nuneaton branch could not have been more helpful and empathetic. Reviewed on: 16th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 21st April 2021
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Hinckley & Rugby Building Society

Excellent

5
I had every help from each of the staff members I spoke to. They had a good knowledge of their products , were able to explain clearly without jargon and they had good people skills. Reviewed on: 16th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 21st April 2021
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Hinckley & Rugby Building Society

Contact.

5
The customer assistant phoned me and was very helpful. Reviewed on: 15th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th April 2021
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Hinckley & Rugby Building Society

Good customer service

5
My savings account was set up quickly on arrival at the building society today. I obtained a receipt for my cheque deposit and a call to my landline to confirm the mobile number to use to contact me. Reviewed on: 15th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th April 2021
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Hinckley & Rugby Building Society

Friendly place, good service

5
Checked the savings rate, filled in the form, presented it with a cheque, details already on file as an existing customer, job done Reviewed on: 15th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th April 2021
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Hinckley & Rugby Building Society

Carol Davies was so helpful and knowledgable and the turnaround service is truly wonderful

5
Hinckley and Rugby are excellent (especially Carol Davies) Reviewed on: 15th April 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th April 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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