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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2043 reviews)

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4.83

Based on 2,043 reviews, last reviewed 8th Jun 2026

457% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

The staff are always polite and friendly, they are a... The staff are always polite and friendly, they are all very good and a pleasure to be served by them, Kasey is so lovely Reviewed on: 8th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2043)

5 year fixed rate bond (issue12)

It was easy to download and complete the application form for the product. I was very impressed to be contacted by phone by HRBS to be told that my application and cheque had been received and the account was being opened. I received the passbook relating to the account promptly. Thank you Reviewed on: 8th January 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021

Pleasant telephone manners

I’vE been with H&R for a while now so must be pleased with them! Reviewed on: 7th January 2021

Satisfied customer

All transactions delt with very efficiently. Reviewed on: 6th January 2021

Fantastic service

I found your company to be absolutely fantastic in dealing with me, a customer. Very helpful, polite and knowledgeable staff. Thank you. Reviewed on: 6th January 2021

2 year bond

The service from your Nuneaton staff is 1 st class ,thank you Reviewed on: 5th January 2021

Customer Service at Coalville

Savings requests dealt with promptly, courteously and efficiently - and all done by telephone and letter, in these Covid times. Excellent service ! Reviewed on: 30th December 2020

Starter 4 ten account

Opening the account in these unusual times was very easy and the staff were very helpful Reviewed on: 30th December 2020

Satisfied

Completely satisfied how Hickley & Rugby dealt with my queries and the patience they showed to an elderly eighty year old woman. They were sympathetic to my basic computer awareness and willingly dealt with my application by post. Many an elderly person is not IT literate so appreciate the few banks and building societies left who cater for their needs by post, phone or branch, and still offer a fair interest rate. You are to be recommended for this. During the difficult work practices owing to coronavirus you are to be praised on your answer back calls and answering calls in a reasonable time. Look forward to my dealings with you. - Margaret Reviewed on: 29th December 2020

Good customer service reviews

Read about different savings available on the Internet and although savings rate was very slightly lower, customer service reviews were excellent. Had to contact customer services just once but very helpful. Reviewed on: 23rd December 2020

Friendly and helpful

Just received good service when opening up a new savings account. Fairly straightforward, though it would have been better if there had been a direct telephone helpline. Reviewed on: 23rd December 2020

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