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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1979 reviews)

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4.86

Based on 1,979 reviews, last reviewed 19th Apr 2026

424% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Simply outstanding: customer service at its best: Simply outstanding: customer service at its best: I became a new customer of HRBS in December. How very rare to receive personalised customer service... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1979)

Very helpful staff.

Friendly and knowledgeable staff who give you confidence in their work. Reviewed on: 10th November 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020

Prompt service

Opened a savings account for my grandson. Received passbook within 3 days. Good service Reviewed on: 6th November 2020

Friendly and efficient advice

I wanted to open a new account, and the advisor didn’t bamboozle me with information (or literature) about all your accounts, just was able to tell me about the couple of options for me, of which the Plain Sailing was perfect! A painless experience! Reviewed on: 5th November 2020

Excellent

Friendly efficient staff and all Covid requirements met Reviewed on: 4th November 2020

Savings review

A nice friendly society.Easy to understand accounts,well informed about accounts. Choice of accounts to suit a variety of needs. Helpful when extra information required. Friendly staff. Reviewed on: 3rd November 2020

Knowledgeable, friendly, always helpful

Efficient, pleasant, friendly service. All explained and done in quick time. Reviewed on: 30th October 2020

Unsurpassed Service

I have been a customer of H&RBS for a few years. Every time I have visited the Hinckley branch on Castle Street the staff have been pleasant and very helpful. They are knowledgeable about their products, and are willing to explain the details of their different accounts. The reason that I've not given 10 stars in response to recommendation to a friend is that I'm sure that there are financial establishments that offer larger interests rates. Reviewed on: 27th October 2020

Easy and no hassle coming into branch and speaking one to one with financial experts

Keeping a branch on the high street is so important to the older generation who are not computer literate and prefer face to face advice Reviewed on: 27th October 2020

Savings

Very good and fast efficient service Reviewed on: 26th October 2020

Great rates and fabulous staff

Really happy with my experience so far. Picked Hinckley & Rugby due to the great rates for savings but have been massively impressed with their customer service. Swift and efficient application process and a lovely friendly lady even contacted me to let me know I had forgotten to enclose a form of ID. Don’t say this very often about an organisation in the banking sector but the process felt very personal and I would highly recommend using them! Reviewed on: 21st October 2020

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