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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2118 reviews)

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4.84

Based on 2,118 reviews, last reviewed 31st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very friendly with great advice. Very friendly with great advice. Akwau helpful. It's so easy to visit this branch Reviewed on: 31st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Easy to open the account.

Application process was straightforward. Filled all details requested by logging on to the website. An existing account does help when identify proof is required. Prompt response to the application submitted. Reviewed on: 15th December 2019

Not very friendly

I invested a considerable amount of money into the Hinckley &Rugby .The service that I received by the assistant manager was adequate.I felt that the customer service could be more professional and friendly.There was no welcome and a hand shake,no smile or a thank you for investing with us. Reviewed on: 13th December 2019

brilliant, helpful staff; great organisation

quick turn around of documents, very satisfied Reviewed on: 12th December 2019

Easy to set up

Staff were very helpful and gave straightforward information about the account, plus answered any questions clearly. Reviewed on: 12th December 2019

staff

Staff so helpful and friendly could not do enough for you Reviewed on: 12th December 2019

Friendly competent staff excellent customer experience

Request dealt with efficiently and promptly by helpful friendly staff Reviewed on: 10th December 2019

Easy process

Very easy to set up ISA. Good interest rate. Reviewed on: 9th December 2019

Very friendly service

Very helpful and polite friendly staff Reviewed on: 9th December 2019

Excellent customer service

Fantastic to phone, get an immediate reply and actually speak straightaway to someone willing to help without being passed from pillar to post! Thank you very much! Reviewed on: 6th December 2019

Excellent service

Professional and very helpful . Reviewed on: 6th December 2019

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