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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1987 reviews)

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4.86

Based on 1,987 reviews, last reviewed 20th Apr 2026

442% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Great to do business locally and with friendly people. Great to do business locally and with friendly people. Reviewed on: 20th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1987)

The staff at rugby branch are amazing always welcomi...

The staff at rugby branch are amazing always welcoming and helpful Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Excellent customer service at Rugby

Many thanks to the Rugby Branch who helped me with a number of transactions over the past months. Their friendly attitude, advice and support were second to none and have enabled me to complete my business in the most efficient and effective manner. Opening a new account that provided me with a better return was so simple and quick, transferring money to my bank was effortless. Thank you. Reviewed on: 14th April 2026

Great customer service

So easy to speak to someone over the phone about my savings account I didn't have to ring a call centre which is a major plus. Reviewed on: 14th April 2026

Helpful staff

Always found staff to be helpful , friendly and efficient Reviewed on: 14th April 2026

High interest rates in the past have attracted inves...

High interest rates in the past have attracted investment. Not so sure now. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, We’re pleased to hear that our rates have been attractive to you in the past, and we appreciate your honest feedback regarding how you feel about them now. We regularly review our products to ensure they remain competitive while continuing to offer value to our customers. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Always friendly and efficient service.

Always friendly and efficient service. Great customer care. Reviewed on: 14th April 2026

EaExcellent Savings Products.

Easy to use web site with excellent savings products. Able to open and fund a fixed rate ISA quick and easily. Reviewed on: 14th April 2026

Postal Regular Saver

I set up a postal based regular saver. I had to ring and speak to someone as I had a few queries. They were really friendly and helpful, and patiently answers my questions. Reviewed on: 14th April 2026

Staff are always friendly and helpful and aware of t...

Staff are always friendly and helpful and aware of the products available. Rates are consistently amongst best on market Reviewed on: 14th April 2026

Lutterworth branch

Friendly polite and knowledgeable stafg Reviewed on: 14th April 2026

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