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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,508 reviews, last reviewed 17th Sep 2025
32% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service! By mistake I took out a new policy instead of renewing the old one. It was all sorted immediately, with no fuss. Delighted! Reviewed on: 17th September 2025
Rhona L's avatar
Rhona L

Latest lowest rating:

2

Slow drawn out service papers sent 1 month ago and j... Slow drawn out service papers sent 1 month ago and just an acknowledgement. Other travellers I went with all put their claim in and paid for a simple ... Read more Reviewed on: 11th September 2025
Jack J's avatar
Jack J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3508)

Easy and quick to do online

5
Easy to do online. Found it very simple and straight forward, all the documents came through quickly. Reviewed on: 28th March 2025

Always book parking, lounge and insurance with holid...

5
Always book parking, lounge and insurance with holiday extras Reviewed on: 28th March 2025

New tablets

5
Slight problem with new tablets soon sorted Reviewed on: 28th March 2025

Always my go to for travel insurance, very competiti...

5
Always my go to for travel insurance, very competitive on price and cover. Have used them for all my trips over the years and have had to make 1 claim which was very easy and hassle free Reviewed on: 28th March 2025

long-winded renewal process

3
It took around 20 minutes to renew my policy. I was asked the same questions several times and the payment process had to be repeated because ofa glich in the system, meaning I then had to check my bank to ensure I had not been charged twice. Reviewed on: 28th March 2025

easy access on line and cheaper than most other comp...

5
easy access on line and cheaper than most other companies Reviewed on: 28th March 2025

customer service was great, helped save me money

5
I had trouble putting my payment through on line, so phoned customer services, the lady was extremely helpful and gave me suggestions on how to improve my travel cover, which turned out to be cheaper, so very impressed Reviewed on: 28th March 2025

Excellent customer service, would recommend

5
Excellent customer service, would recommend Reviewed on: 28th March 2025

Great value for money.

5
Very easy to use the website and determine which policy you require. Reviewed on: 28th March 2025

Excellent service

5
Dealt with two staff. Both were very attentive and explained things as well as helping me to select a policy to match my needs. Reviewed on: 27th March 2025

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