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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,294 reviews, last reviewed 10th Aug 2025
24% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Very easy to purchase insurance, the phone call was... Very easy to purchase insurance, the phone call was quick and the app most useful Reviewed on: 10th August 2025
JOHN 's avatar
JOHN

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3294)

Value for money insurance

5
Easy to navigate and great customer service Reviewed on: 18th July 2025
marina hill's avatar
marina hill

Easy to receive a quote, and great deals.

5
Easy to receive a quote, and great deals. Reviewed on: 18th July 2025
Sara J's avatar
Sara J

Holiday insurance

5
Customer service was excellent very helpful and friendly Reviewed on: 17th July 2025
Alison j's avatar
Alison j

Claim handled professionally and in timely manner.

5
Two years ago, due to bereavement, had to cancel holiday at late notice. It was handedly both professionally and, importantly, with compassion. Everything was resolved in a timely manner and with great consideration. Reviewed on: 17th July 2025
Anne's avatar
Anne

A great company who covers everything

5
Gave better options than other competitors with not much more to pay so getting exactly what I want at a cheaper rate which covers everything I need, for travel insurance. Always used Holiday extras when I worked ad a Travel Consultant especially for car parking etc. Reviewed on: 17th July 2025
Thelma B's avatar
Thelma B

Buying travel insurance

5
It was easy to buy travel insurance for our cruise, just answered a few questions and it was done. the coverage looks very good. Reviewed on: 17th July 2025
Ann Roache's avatar
Ann Roache

Very simple to use and good price

5
Very simple to use and good price Reviewed on: 17th July 2025
Mark E's avatar
Mark E

Good advice from helpful and friendly call operators

5
I made 2 calls prior to renewing my holiday insurance and both were answered quickly (always a plus in my book!) and handled brilliantly. The friendly, helpful and professional staff explained everything well and answered my questions in a way that was easily understood. Helpful information and advice was freely given and I wasn't pressured to renew or upgrade in any way, but advised to consider my options and compare different policies. I felt my needs were foremost and staff cared that I was purchasing the right product for me. Needless to say, having taken the time to reflect and look at other providers, I did return to renew my existing policy (albeit after a few more expertly answered questions!). Despite an increase in premiums the policy still appears to compare well with others and the loyalty discount helps. Reviewed on: 17th July 2025
Jacqueline Y's avatar
Jacqueline Y

Great staff, super helpful , definitely booking with...

5
Great staff, super helpful , definitely booking with you guys next time! Reviewed on: 17th July 2025
David E's avatar
David E

Simple process and good value

4
The process of getting a quote and applying is very straightforward. I've not given a perfect score as I have not had to contact customer service or claim for anything so far. Reviewed on: 17th July 2025
Louisa Slim's avatar
Louisa Slim

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