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Holiday Extras Travel Insurance: Travel Insurance reviews

View other Holiday Extras Travel Insurance products
4.82
Based on 1,867 reviews, last reviewed 3rd Mar 2025
20% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Renewed on line. Renewed on line. Recommended cruise insurance by P & O. Got 20% discount Reviewed on: 3rd March 2025
Linda M's avatar
Linda M

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
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lizzy p
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About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Holiday Extras Travel Insurance Travel Insurance reviews (1867)

A positive and enjoyable experience

5
Charming lady representative Kerry. Explained the insurance details very clearly, very knowledgeable on all aspects. Pleasurable minutes discussing the insurance policy and what we required. Happy to renew. Reviewed on: 24th August 2023
Ian Webb's avatar
Ian Webb

Helpful company

5
Kerry was extremely pleasant and helpful although I didn’t use the company but would seek further quotes next time Reviewed on: 24th August 2023
Malcolm Parker's avatar
Malcolm Parker

Updating existing policy

5
Well it took me 3 attempts to update my policy because of new medical problems. And on the 3rd attempt I received excellent customer service and my policy was successfully sorted out Reviewed on: 23rd August 2023
Janice 's avatar
Janice

Great service

5
Michelle was absolutely brilliant sorting my holiday insurance, would recommend to friends and family Reviewed on: 22nd August 2023
Denise Carmichael's avatar
Denise Carmichael

Friendly and helpful advice and service

5
I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023
B Lowe's avatar
B Lowe

Policy Update

5
Contacted Holiday Extras to inform them of some new health issues and spoke to Kerry who was most helpful and knowledgeable. Kerry dealt with my issues in a kind and caring manner. Reviewed on: 21st August 2023
Roger's avatar
Roger

Personable, helpful staff and good priced insurance cover

5
The process was made extremely easy, with James leading us through the myriad of questions. He was extremely patient, while medication and information was imparted to ensure details were correct. Despite having medical issues, the cover was well priced and ensures the security of mind we need before going on holiday. Details of the insurance cover purchased were emailed immediately. Thank you! Reviewed on: 19th August 2023
ABHirst's avatar
ABHirst

Great service, cover and price

5
Very good service on phone, policy really straight forward and excellent coverage at a competitive price. Reviewed on: 18th August 2023
AnnB's avatar
AnnB

Free Spirit

5
Used Holiday extras for last 2 yrs !Nice to speak to customer service instead of doing it online !The young man was very helpful and efficient! After giving me reassurance about everything I was happy to book! Reviewed on: 18th August 2023
Carol Stephens 's avatar
Carol Stephens

All sorted efficiently over the phone

5
It was so good to speak to someone who was patient and explained everything . Niall was very clear speaking which does help . Reviewed on: 17th August 2023
Susan Meacham's avatar
Susan Meacham

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