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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,310 reviews, last reviewed 12th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service Lady extremely helpful and answered all my questions fully. Reviewed on: 12th August 2025
CB's avatar
CB

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3310)

Little trip to Benidorm

5
Short notice for travel plans but insurance cover supplied with no problem and a very competitive price will definitely use again on our next little trip to Benidorm Reviewed on: 6th January 2025

Product stood out from many others provided by your...

5
Product stood out from many others provided by your competitors Reviewed on: 6th January 2025

efficient and value for money annual insurance

5
efficient and value for money annual insurance Reviewed on: 6th January 2025

very easy to get a quote however due to my mothers a...

4
very easy to get a quote however due to my mothers age was stung with a high premium Reviewed on: 6th January 2025

Used previously and happy with service

5
Used previously and happy with service Reviewed on: 5th January 2025

Good level of cover at a decent price.

4
Answered questions on policy and were very helpful. Decent level of cover at a time when insurance companies are charging extortionate sums of money for what I would consider a far from unusual family holiday. Reviewed on: 5th January 2025

I booked a single trip worldwide travel insurance to...

2
I booked a single trip worldwide travel insurance to go to Mexico on line. I ticked to include USA Canada and Mexico but it changed my request to exclude these countries without me realising . I paid for the insurance before I realised. I friend of mine had a similar experience . There is a problem with the website. I had to cancel the insurance and start again. I am still waiting for a refund from the first booking Reviewed on: 5th January 2025

Lady on the phone was called Julie she was very pati...

5
Lady on the phone was called Julie she was very patient with me and very polite Reviewed on: 5th January 2025

Was relatively quick and easy to do.

4
Was relatively quick and easy to do. The hardest part was remembering everything to put down. Reviewed on: 5th January 2025

Easy booking process and can view on app

5
Easy booking process - had to answer questions about health conditions but it was all quite simple to do. Happy with price of insurance. Really like the at it can all be viewed on the app too. I’ve used HE for insurance and airport parking for previous holidays to this one coming up and the process was also easy to book insurance. I have never had to claim so am unable to comment on that. Reviewed on: 5th January 2025

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