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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,166 reviews, last reviewed 23rd Jul 2025
16% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great customer service I had a question and got through and spoke to someone quickly, and got an answer to my question then went ahead with the booking Reviewed on: 23rd July 2025
Kate R's avatar
Kate R

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3166)

Positive friendly experience

5
I had trouble booking online as I was confused if I needed extra insurance for winter sports. I called the helpline and the lady was lovely! Very helpful, she listened to what I needed, informed me of my options and I got exactly what I needed for my family trip. Reviewed on: 6th December 2024

Easy and clear procedure

5
Easy and clear procedure to buy my travel insurance. I have yet to claim from them, so can't give "excellent" review on customer service. I hope I don't need any more of their services! ;-) Reviewed on: 5th December 2024

Easy hassle free ti qite and choi e given before pay.

5
Easy hassle free to quote and declare health issues with a choice given before payment. Reviewed on: 5th December 2024

Wait and See

3
App was easy, but I can’t really comment as I didn’t deal with a person Reviewed on: 5th December 2024

Helpful and informative

5
The lady I spoke to was extremely helpful, polite and informative Reviewed on: 5th December 2024

Easy process.

5
Easy process. Easy screening process. Reviewed on: 5th December 2024

easy done

5
quick service, fast arrangement, done at speed Reviewed on: 5th December 2024

Fantastic Company to travel with.

5
I searched online for travel insurance & this company had what I needed for a yearly travel insurance for a couple. In 15 years this is the first time I have had to make a claim, the brokers they use were amazing. I will in future only use Holiday Extas Travel to insure future holidays. Reviewed on: 5th December 2024

All receive the best service prices are always very...

5
All receive the best service prices are always very good, always go above and beyond for customers satisfaction Reviewed on: 4th December 2024

Good cover

5
Provides comprehensive cover at competitive price Reviewed on: 4th December 2024

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