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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,575 reviews, last reviewed 14th Nov 2025
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

No fuss renewal. No fuss renewal. there is nothing else to say as did not deal with anyone and Policy auto renewed. Reviewed on: 14th November 2025
Phil B's avatar
Phil B

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3575)

Very good and valuable price, I always used the holi...

5
Very good and valuable price, I always used the holiday extra Reviewed on: 21st December 2024

I found it very easy, very clear, and just what we w...

5
I found it very easy, very clear, and just what we wanted. Reviewed on: 21st December 2024

So quick and easy to sort.

5
So quick and easy to sort. Not lots of questions which takes time which is the last thing you want when you are thinking about a holiday. Reviewed on: 20th December 2024

Great from start to finish - very competitive and ea...

5
Great from start to finish - very competitive and easy to secure Reviewed on: 18th December 2024

Great customer service

5
Tried online but my laptop crashed so called and spoke to Kelly who was fantastic, very patient and explained everything very clearly . Reviewed on: 18th December 2024

Not quite the cheapest but better value for money.

4
I shopped around and after much deliberation decided to go with Holiday Extras, although not the cheapest seemed better value for money. I would have preferred to pay my annual insurance premium monthly. however this option did not seem to be available. Reviewed on: 18th December 2024

Be aware and don’t get fooled by their travel insura...

1
Be aware and don’t get fooled by their travel insurances, no matter if they are basics, gold or platinum, in case of a claim you not getting a penny out from these policies. I have purchased Gold Annual Multi Trip policy, hoping that I will don’t get to use it, but my last flight was delayed by over 25 hours. I have reached out to their customer service and it turns out that they are third parties companies selling cheap insurances that are worth nothing. Despite the fact that they have advised me that my insurance is Golden and I can claim £100.00 for such a delay, their company went above and beyond not to pay us a single penny, using all sorts of paragraphs, rules and regulations. I can only imagine if someone really needs to rely on such a scammers and needs to make a claim for a large amount of money! I use to buy travel insurances from Aviva in the past and had similar claims and being paid without any complications. Yes they are temptingly cheap compared to the other companies, but you only spending your money for A4 paper, if it comes to claim, simply forget about it! Hope my review for buying insurances from Holiday Extras will help those who are wondering about the low prices of their covers, it is because they cover nothing! Reviewed on: 18th December 2024

Quick and easy process to follow.

5
Quick and easy process to follow. Reviewed on: 18th December 2024

Friendly and Efficient Service

5
I needed to speak to an advisor because my payment card was out of date. Everything was handled smoothly and efficiently Reviewed on: 18th December 2024

The best travel insurance deal I could find - excell...

5
The best travel insurance deal I could find - excellent to be given a discount due to booking airport parking. Very easy to use app, well laid out and clear. Thank you. Reviewed on: 18th December 2024

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