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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,166 reviews, last reviewed 23rd Jul 2025
16% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great customer service I had a question and got through and spoke to someone quickly, and got an answer to my question then went ahead with the booking Reviewed on: 23rd July 2025
Kate R's avatar
Kate R

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
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Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3166)

Best travel insurance

5
Compared travel insurance and this was cheapest while also good cover. I have a medical condition included and needed to add another. A telephone call changed my policy at no extra cost. All completed including amended policy issued in minutes. First class service. Reviewed on: 5th August 2023
Clive Wood's avatar
Clive Wood

Great person on phone

5
The young lady who assisted me today was exemplary very polite a credit to your company Reviewed on: 5th August 2023
Philip May's avatar
Philip May

Holiday Extra Cancellation

5
Kerry was extremely helpful and understanding and expedited the cancellation of our Travel Insurance efficiently and politely Reviewed on: 5th August 2023
Derick Lawson's avatar
Derick Lawson

Prompt and helpful service

5
Dealt very quickly and effectively with the issue I raised - thank you very much! Reviewed on: 4th August 2023
Robin Gaff's avatar
Robin Gaff

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023
Frank Clarke 's avatar
Frank Clarke

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023
LA's avatar
LA

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023
Julie Louise Whittam's avatar
Julie Louise Whittam

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023
PATRICIA FINDLAY's avatar
PATRICIA FINDLAY

Thank you kerry

5
Needed a problem solved with some lost travel insurance kerry sorted it quickly thank you so much Reviewed on: 2nd August 2023
Jimmy Cross's avatar
Jimmy Cross

Excellent Service

5
Nothing better than talking with a local person to resolve any issues. Reviewed on: 2nd August 2023
John Wyatt's avatar
John Wyatt

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