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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,185 reviews, last reviewed 25th Jul 2025
19% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trusted brand, value for money I always use holiday extra’s as they provide a good service and you get value for your money. A trusted brand! Reviewed on: 25th July 2025
Maria dh's avatar
Maria dh

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3185)

All was done very professionally

5
I find it much easier to speak to a human , than doing it on Line . On Line seems to miss out on explaining the clients problems re medical Reviewed on: 16th August 2023

World wide travel insurance

5
I spoke to Kerry on the phone, who carefully went through all the options that would be suitable for me. Following our conversation, I was happy to choose the Insurance policy that I was most comfortable with. Thank you Reviewed on: 15th August 2023

Very professional

5
As someone that is very new to all thei, Kerry went out of her way to explain everything, and was happy to answer any question that i had, throughly recommended Reviewed on: 15th August 2023

Holiday insurance renewal

5
Kerry dealt with my holiday insurance renewal. She went through every step and was very helpful Reviewed on: 14th August 2023

Excellent service

5
Very informative and extremely helpful service from Niall today and a very competitive price for my renewed annual travel cover. Reviewed on: 14th August 2023

Niall was very clear and precise - excellent service, thank you!

5
Niall took us through all the necessary detail in a very clear and professional manner, much appreciated! Reviewed on: 14th August 2023

Excellent Service from Kerry

5
Thank you Kerry Very helpful and efficient service Reviewed on: 11th August 2023

Brilliant

5
So helpful obviously I have to make the Decisions but was so polite and was helpful with illness’es I haven’t heard off plus told me all the gadgets excess etc which is so good and very happy with the cost too. Reviewed on: 11th August 2023

Lost info

5
Excellent service resolving a query that had me at a loss. Quick and efficient! Reviewed on: 10th August 2023

Excellent Service

5
Kerry was very good at helping me with my policy for my Fred Olsen Cruise and all the customer service managers have been informative and helpful. Reviewed on: 9th August 2023

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