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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,567 reviews, last reviewed 7th Nov 2025
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy, excellent value for money. Very easy, excellent value for money. Reviewed on: 7th November 2025
Robert M's avatar
Robert M

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3567)

Very easy

5
Booking the insurance on line late at night made a slight mistake and not noticing till the policy was emailed over I call the help line and spoke to a lovely lady who was very polite and helpful the line was terrible very crackly but she was very patient with me and repeated her self so I could understand. A real credit to the company. Reviewed on: 4th October 2023
Mandy's avatar
Mandy

Multi trip

5
Had to renew my insurance easy friendly and competitive price would recommend Reviewed on: 3rd October 2023
Katherine Toner's avatar
Katherine Toner

Caring, thorough and professional

5
Really great experience, the adviser was excellent and really put across her caring nature. Very supportive and clear. Reviewed on: 3rd October 2023
Louise McSorley's avatar
Louise McSorley

Medical screening

5
I spoke to Kerry today to advise her of a pre existing medical condition for my husband. She was very polite, efficient and helpful. Thank you very much for your help today Kerry. Reviewed on: 3rd October 2023
Christine Schofield 's avatar
Christine Schofield

This quite tedious task was made easy!

5
Having tried to renew my policy online without success, I was not looking forward to going through a long-winded phone call, but to my surprise it was reasonably quick and painless! Reviewed on: 3rd October 2023
nodrogsbboh@aol.com's avatar
[email protected]

Insurance upgrade

5
Excellent service from Kerry. Would recommend Holiday Extras. Many thanks. Reviewed on: 3rd October 2023
Suzanne Smith's avatar
Suzanne Smith

Successful Renewal

5
Very straightforward. It could not have been easier, Reviewed on: 2nd October 2023
Keith Bradfield's avatar
Keith Bradfield

Straightforward process amending existing policy

5
Needed to add a new preexisting condition to an existing annual policy and was impressed by the relatively hassle free experience and handling by the customer services representative Reviewed on: 2nd October 2023
SteveH's avatar
SteveH

Super fast and so helpful and friendly!

5
I put my holiday dates in incorrectly for my policy , I thought i would have to redo the whole plan and panicked , luckily Kerry was very helpful and fast at updating my policy thank you so much for your help :) Reviewed on: 29th September 2023
Sam8511's avatar
Sam8511

An excellent phone call.

5
I had a super phone call this morning with Kayleigh from smartmoneypeople. I wanted to renew my holiday travel insurance and was very fortunate that Kayleigh answered my call Kayleigh made the procedure very simple. She explained all the details that I needed to know very clearly. Kayleigh slowly took me through the medical conditions and recorded my answers. At no time did I feel rushed or under pressure to make my decision regarding the insurance. I felt that Kayleigh was very knowledgeable about the product. I renewed my cover with Kayleigh and feel very happy with all the patience I was shown today. I would thoroughly recommend this site for a comprehensive travel insurance policy. Reviewed on: 29th September 2023
Cheryl Clarke's avatar
Cheryl Clarke

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