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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3682)

Fantastic customer service

5
Kerry was absolutely lovely and empathetic. Fantastic customer service. Reviewed on: 28th August 2024

1st Class Service

5
Kerry was very knowledgeable and patient and polite and never ever pushed me down an alley. She quoted me from exactly what I wanted Reviewed on: 28th August 2024

Happy with renewal process

5
Pleasant operative, who didn’t rush. Reviewed on: 27th August 2024

Professional and efficient

5
We had some minor medical cover issues to resolve these were easily sorted quickly and efficiently Reviewed on: 27th August 2024

Very helpful and courteous.

5
Very helpful and courteous. Kerry was very patient and answered all my queries. Reviewed on: 27th August 2024

Generally the process was easy and straightforward

4
Generally the process was easy and straightforward however I did feel that some of the health declaration questions could be interpreted more than one way. My interpretation could be different to someone else's Reviewed on: 27th August 2024

Easy, user friendly

5
Easy to book online and no stupid drawn out questions. Literally 5mins start to finish. Excellent. Reviewed on: 27th August 2024

Five star service *****

5
Rang to change some policy details. Efficient and politely dealt with over the phone. Email received within seconds of phone call. Reviewed on: 27th August 2024

Wanted off piste ski cover

5
Wanted off piste ski cover, that’s why I used Holiday Extras Reviewed on: 27th August 2024

My insurance was renewed and money taken out of my a...

1
My insurance was renewed and money taken out of my account without me knowing it was going to happen Reviewed on: 27th August 2024

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