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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,566 reviews, last reviewed 5th Nov 2025
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

4

Friendly service, covered everything I needed. Friendly service, covered everything I needed. Clear and concise. Reviewed on: 5th November 2025
Fi's avatar
Fi

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
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Matt R
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3566)

An excellent experience.

5
A very efficient service.Best renewal yet - thanks Kerry. Reviewed on: 29th September 2023
Terry's avatar
Terry

Speak to an agent rather than booking online!

5
I appreciate companies want us to self serve which I did for my first policy. I needed to add another trip so wanted some advice on my options so called in to speak with someone. She gave me some information which I wasn't previously aware of and spent time explaining my options and the different benefits/options for the individual policies. Very helpful and informative! Reviewed on: 28th September 2023
Pam A's avatar
Pam A

Helpful, professional person on phone

5
Professional, polite, and helpful. Reviewed on: 27th September 2023
Helen Ashton's avatar
Helen Ashton

Excellent service, helpful and knowledgeable assistants

5
The operator was very pleasant and helpful in arranging travel insurance and was able to produce insurance to cover our needs for the forthcoming holidays, Definitely Five Star Service. Reviewed on: 27th September 2023
Robert Liversage's avatar
Robert Liversage

Booking holiday insurance

5
Very helpful and very patient and professional, thank you for your help. Reviewed on: 26th September 2023
Dave 's avatar
Dave

Health Information Update

5
Had to update our annual policy. No fuss no bother. Very polite, patient and friendly. All sorted with no premium increase, very happy customer Reviewed on: 26th September 2023
Philip Brooks 's avatar
Philip Brooks

Great service

5
Kerry went through my insurance renewal with me and answered all my questions with ease. Excellent employee and excellent service Reviewed on: 25th September 2023
Ronald Farrer's avatar
Ronald Farrer

Absolutely Brilliant

5
Elizabeth did exactly what I asked her to do for me after my phone had been hacked and the hacker had deleted all my holiday extras details, but luckily I had taken note of the relevant details Reviewed on: 25th September 2023
Geoff Dutton's avatar
Geoff Dutton

Nice experience

5
Very good experience and she had really good patience as English it's not my first language. Reviewed on: 25th September 2023
Silvia 's avatar
Silvia

Making amendments

5
Wow ! so easy to do via ‘chat’ I needed to amend the destination on my booking and just like that it was done. Thank you Loice for sorting this for us Reviewed on: 24th September 2023
catherine meehan's avatar
catherine meehan

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