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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,566 reviews, last reviewed 5th Nov 2025
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Friendly service, covered everything I needed. Friendly service, covered everything I needed. Clear and concise. Reviewed on: 5th November 2025
Fi's avatar
Fi

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3566)

Extremely helpful and knowledgeable

5
Kerry was very professional and helpful in setting up an insurance policy for my forthcoming Cunard cruise. Reviewed on: 22nd September 2023

Travel insurance

5
Very helpful and very reasonable Reviewed on: 22nd September 2023

Brilliant

5
The Lady was very pleasant and explained some uncertaincies that I had. Reviewed on: 22nd September 2023

Provided all the answers

4
I feel comfortable that I have received all of the answers that I required to extend my relationship and the rationale behind the quotation. The price on offer was competitive and the cover provided better than that detailed by the compare sites. I also liked that I was called back at the agreed time slots. Reviewed on: 22nd September 2023

Friendly helpful lovely lady

5
Very friendly and helpful good communication Reviewed on: 21st September 2023

Change of travel

5
Very helpful reorganising my travel cover Reviewed on: 21st September 2023

Easy and reasonable

5
Elizabeth was extremely helpful and was a delight to speak to. We had various medical issues that we needed to discuss and she made it all so simple. I have had other experiences that were very different! Thank you, Elizabeth! Reviewed on: 20th September 2023

Really quick and helpful!

5
Very quick response and very friendly and helpful support! Reviewed on: 20th September 2023

Change to Travel Policy

5
Your staff member, Charlie I think, was very friendly, helpful and knowledgeable. She sorted out the issue that I had very qickly, and I now have the revised policy taking into account the change that was needed. Brian Reviewed on: 19th September 2023

Helpful

5
Talked to a lovely woman about my details. Very helpful and friendly Reviewed on: 19th September 2023

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