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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,566 reviews, last reviewed 5th Nov 2025
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Friendly service, covered everything I needed. Friendly service, covered everything I needed. Clear and concise. Reviewed on: 5th November 2025
Fi's avatar
Fi

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3566)

Very good service

5
Bought single trip insurance. Service was courteous and professional throughout. Reviewed on: 18th September 2023

Friendly and helpful

5
Nice lady who was easy to understand Reviewed on: 17th September 2023

Holiday Insurance

5
Very friendly and gave clear and concise information. Also the phone was answered immediately. Reviewed on: 14th September 2023

Excellent service

5
Very helpful and talked through all my needs Reviewed on: 14th September 2023

Brilliant

5
Made a mistake with dates, promptly sorted by HE. Fantastic customer service. Just great. Reviewed on: 14th September 2023

Extremely helpful and reassuring

5
The lady had a friendly, pleasant and clear voice. She was very patient with me and I felt reassured and happy after our conversation. Reviewed on: 13th September 2023

Thorough, Easy and Cheap

5
We were put through to Holiday Extras by the Cruise line. They were through easy to use and friendly. THe quote came out much cheaper than I expected and was reassuring about the level of cover provided. Reviewed on: 13th September 2023

Very professional

5
Although I got my price from the comparison site I just wanted to confirm all was in order, I am very pleased with the young lady who helped me and confirmed the details with me. Reviewed on: 12th September 2023

Helpful and polite

5
Helped us to deal with our concerns, and the outcome was to how satisfaction. Reviewed on: 12th September 2023

Replacement Insurance Certificate

5
I had mistakenly deleted my travel insurance documents, and was very pleased and grateful to your fast response and provision of those documents in plenty of time for a booked trip I have in two weeks time. I will certainly renew my travel insurance through Holiday Extras, as indeed I did this year. Reviewed on: 12th September 2023

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