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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,572 reviews, last reviewed 11th Nov 2025
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A smooth transaction Knowledgeable helpful staff that help you through the process which is great because we are pensioners and aren’t confident ordering anything online Reviewed on: 11th November 2025
Janet s's avatar
Janet s

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3572)

Really really helpful member of staff

5
Answered all my questions, fmgave differentbquotes and was really friendly and helpful Reviewed on: 25th August 2023

Excellent Service

5
Niall talked through the details regarding the policy that I wanted to re new concisely and clearly. Excellent customer service. Reviewed on: 25th August 2023

Clear and friendly

5
Lovely clear informal information giving by kerry. All questions answered! Reviewed on: 25th August 2023

Policy renewal

5
Very helpful and competitive on price Reviewed on: 25th August 2023

Road Trip Travel Insurance

5
(Kerry) very helpful and friendly, sorted out quotes for me for our upcoming trip to Republic of Ireland in our Campervan Reviewed on: 24th August 2023

A positive and enjoyable experience

5
Charming lady representative Kerry. Explained the insurance details very clearly, very knowledgeable on all aspects. Pleasurable minutes discussing the insurance policy and what we required. Happy to renew. Reviewed on: 24th August 2023

Helpful company

5
Kerry was extremely pleasant and helpful although I didn’t use the company but would seek further quotes next time Reviewed on: 24th August 2023

Updating existing policy

5
Well it took me 3 attempts to update my policy because of new medical problems. And on the 3rd attempt I received excellent customer service and my policy was successfully sorted out Reviewed on: 23rd August 2023

Great service

5
Michelle was absolutely brilliant sorting my holiday insurance, would recommend to friends and family Reviewed on: 22nd August 2023

Friendly and helpful advice and service

5
I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023

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