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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3682)

insurance upgrade

5
I found your agent to be both pleasent and very helpfull so making the upgrade easy. Reviewed on: 21st October 2023

A pleasure to talk to Kayleigh

5
What a lovely, polite young lady. So helpful in finding the correct insurance to suit my needs. l will certainly use the Company next time l go on a coach holiday. Reviewed on: 20th October 2023

Great to deal with a helpful person

5
I began trying to renew my insurance online but found a few questions I was uncertain about so I chose to speak to a telephone operator who proved to be extremely helpful and clarified all of my queries. It mad te experience of renewing much more straitforward for me. Reviewed on: 17th October 2023

friendly

5
We use Holiday Extras for numerous services and as usual the service I received today was, friendly and very efficient. Thankyou . Reviewed on: 17th October 2023

Kerry Customer Service

5
Kerry's customer service was really good, I called to get holiday insurance for an upcoming trip and she helped me out, explained everything and was really nice and polite Reviewed on: 16th October 2023

Niall was helpful

5
Hi there, I spoke to someone called Niall earlier when I had a couple of issues with my policy renewing. Very helpful and polite young gentleman. Great customer service. Reviewed on: 16th October 2023

Great service friendly Niall

5
Just spoke to Niall to let him know about some medical conditions to add to my policy. He was polite, and it was really easy to make the changes needed. Would book again. Reviewed on: 16th October 2023

Well explained insurance cover

5
Kayleigh really helpful made me understand everything I was covered for well done Reviewed on: 16th October 2023

Kayleigh

5
Kayleigh was extremely thorough and professional in what proved a long renewal process. Kayleigh was also warm, approachable and charming; in short a pleasure to speak to. Thank you for your help. Reviewed on: 16th October 2023

Very helpful

5
The lady I spoke to was very helpful including dealing with all the medical questions. Reviewed on: 13th October 2023

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