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Holidaysafe : Travel insurance reviews

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4.88
Based on 2,115 reviews, last reviewed 18th Sep 2025
48000% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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9%
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0%
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0%
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1%

Latest highest rating:

5

Quick to pay out claims When we had a problem they were quick to complete our claim with mony in our bank the same day!! Reviewed on: 18th September 2025
robert736matthews@btinternet.com's avatar
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Latest lowest rating:

1

Read the fine print before buying insurance from them We were one of many families affected by the service interruptions at London Stansted Airport on the 11th of May, 2025. We ended up missing out on our... Read more Reviewed on: 11th September 2025
devishta lumbaa's avatar
devishta lumbaa
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About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel insurance reviews (2115)

Very efficient staff and amazing customer service.

5
Very helpful on the telephone. Staff were extremely knowledgeably about their product. I would definitely recommend them to friends and family. Reviewed on: 24th August 2016
Stephanie Satterley's avatar
Stephanie Satterley

Everything taken care of!

5
Setting up insurance was easy with their help, they've been great over the phone with all the queries I had. Will definitely be using them again for my future trips. Reviewed on: 24th August 2016
Emily Hamer's avatar
Emily Hamer

Affordable travel insurance, great customer service

5
A fantastic price for our worldwide trip and all dealt with easily, even when our documents didn't come through - we used live chat to speak to one of the customer service team and they were flawless in their efficiency and help. Reviewed on: 24th August 2016
Susannah Clarke's avatar
Susannah Clarke

Fantastic when we made a claim

5
A few years ago my partner was seriously injured abroad and in intensive care. Holidaysafe paid for me to fly out to be with him, liaised with his doctors every step of the way, and paid for all our costs in getting home etc. They even paid him a benefit for being in a public hospital! Couldn't recommend enough Reviewed on: 19th August 2016
Amber Moon's avatar
Amber Moon

Good value cover but beware small print!

2
I took out very good value coverage with HolidaySafe for several years, but when it came to take out a claim they have excesses levied not as one claim but on different parts of the same claim, which makes the excess fee really add up. Reviewed on: 17th August 2016
London 87's avatar
London 87

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