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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.46/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 266 product reviews

Average score of 4.46/5
5 star
67%
4 star
17%
3 star
3%
2 star
1%
1 star
12%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

4.00/5

Phone contact is easy to get to and not too much wait

Phone contact is easy to get to and not too much waiting. Good value, particularly good for second homes

{"display":"Phil","slug":"user1792590047","deleted_at":null,"created_at":"2026-10-21T13:40:47.000000Z","updated_at":"2026-10-21T13:40:47.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Phil","last_name":"Cowtan","full_name":"Phil Cowtan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Phil 21st October 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 266 company reviews • Last reviewed within 7 days

Phone contact is easy to get to and not too much wait

Home insurance • 21st October 2026

Phone contact is easy to get to and not too much waiting. Good value, particularly good for second homes

{"display":"Phil","full_name":"Phil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
Reply from Homeprotect
Your 5-star feedback made our day, Phil! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
22nd October 2026
Homeprotect

Peace of mind shouldn't take a piece of your mind.

Home insurance • 20th October 2026

Its buying insurance so its never easy. You have to make sure that you are buying what you really need. Fortunately AI can help and... Its buying insurance so its never easy. You have to make sure that you are buying what you really need. Fortunately AI can help and compare one year with another. But lets not forget, this is an activity that you hope you will never call on. Read more Read less

{"display":"Nick","full_name":"Nick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
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Reply from Homeprotect
Thank you for the positive feedback! We are working hard to improve the portal all the time. Thank you, The Homeprotect Team.
22nd October 2026
Homeprotect
  • 5.00/5

    quote and set up very easy

    I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The... I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed to be good value for money that is why I chose Homeprotect. Read more Read less

    {"display":"Ezy B","full_name":"Ezy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ezy B 18th October 2026
  • 5.00/5

    Easy and quick communication.

    Easy and quick communication. All very clear.

    {"display":"Andy ","full_name":"Andy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Andy 17th October 2026
  • 5.00/5

    Very competitive prices , auto renewal makes things...

    Very competitive prices , auto renewal makes things so much easier especially as the price was reasonable.

    {"display":"Lindsay B","full_name":"Lindsay B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Lindsay B 16th October 2026
  • 5.00/5

    I was reminded of the renewal and everything was don...

    I was reminded of the renewal and everything was done automatically. It’s good that policy covers mobile phone outside the house.

    {"display":"B S A ","full_name":"B S A ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    B S A 16th October 2026
  • 5.00/5

    On the expensive side

    I do find your cover quite interesting expensive, unfortunately I left it too late to shop around

    {"display":"Heidi ","full_name":"Heidi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Heidi 16th October 2026
  • 4.00/5

    Good and Affordable

    Good insurance cover with affordable range of options including gas and electricity cover.

    {"display":"ropa511@yahoo.co.uk","full_name":"ropa511@yahoo.co.uk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Home protect insurance

    Have found it really easy to deal with Homeprotect home insurance gives me Confidence if we need help they will be there

    {"display":"Marion F","full_name":"Marion F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Marion F 15th October 2026
  • 5.00/5

    Timely reminders, quick response, clear instructions.

    Timely reminders, quick response, clear instructions. All I need.

    {"display":"C lloyd","full_name":"C lloyd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    C lloyd 15th October 2026
  • 5.00/5

    Not had to make a claim but found the site/app easy...

    Not had to make a claim but found the site/app easy to use and Comms always clear.

    {"display":"Jessica S","full_name":"Jessica S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jessica S 14th October 2026

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