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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.40/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 231 product reviews

Average score of 4.40/5
5 star
65%
4 star
16%
3 star
4%
2 star
1%
1 star
14%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Very simple renewal process at a great price.

Very simple renewal process at a great price.

{"display":"Claire K","slug":"user1788585705","deleted_at":null,"created_at":"2026-09-05T05:21:45.000000Z","updated_at":"2026-09-05T05:21:45.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Claire","last_name":"Kennard","full_name":"Claire Kennard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Claire K 5th September 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 231 company reviews • Last reviewed within 7 days

Very simple renewal process at a great price.

Home insurance • 5th September 2026

Very simple renewal process at a great price.

{"display":"Claire K","full_name":"Claire K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Homeprotect
That's what we like to hear, Claire! Thank you for your 5 Star review. The Homeprotect Team.
5th September 2026
Homeprotect

Great price and really great support.

Home insurance • 4th September 2026

Great price and really great support. Homeprotect are so helpful in ensuring the policy is correct and that I understood everything correctly. I really hate... Great price and really great support. Homeprotect are so helpful in ensuring the policy is correct and that I understood everything correctly. I really hate buying insurance but dealing with Homeprotect has made it so much more pleasant. Read more Read less

{"display":"DizzyBoarder","full_name":"DizzyBoarder","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Homeprotect
We’re delighted to see your 5-star review, Dizzy! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
5th September 2026
Homeprotect
  • 5.00/5

    An improved price on last year and a seamless renewal

    An improved price on last year and a seamless renewal

    {"display":"Neil R","full_name":"Neil R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Neil R 2nd September 2026
  • 3.00/5

    Poor previous experience

    Previous experience nearly 2 years ago shows that I got water leak repair satisfactorily repaired far quicker and cheaper organising it myself rather than through Homeprotect

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    David W 1st September 2026
  • 5.00/5

    Straight forward to renew.

    Straight forward to renew. Renewal approx. 33% cheaper than last year! Easy to add bespoke items e.g. jewellery etc.

    {"display":"Matthew H","full_name":"Matthew H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Matthew H 31st August 2026
  • 4.00/5

    Fair prices, haven’t had to make a claim however any...

    Fair prices, haven’t had to make a claim however any customer service such as changing details has been easy to access and helpful.

    {"display":"J w","full_name":"J w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    J w 30th August 2026
  • 4.00/5

    My policy expired but fixed with a great chat line

    My policy expired (due to a changed credit card)and the day I received an email notification I went on line to add a new card... My policy expired (due to a changed credit card)and the day I received an email notification I went on line to add a new card and pay the new premium, the site refused to issue a new policy. Went on the chat line and it was fixed in minutes. Great chat line, very responsive. Read more Read less

    {"display":"Tomahawk","full_name":"Tomahawk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tomahawk 30th August 2026
  • 4.00/5

    Fair insurance renewal cost.

    Fair insurance renewal cost. All runs smoothly at renewal paper quote received promptly as I requested.

    {"display":"Hart","full_name":"Hart","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Hart 30th August 2026
  • 5.00/5

    Very pleased!

    Positive experience from start to finish.

    {"display":"DC","full_name":"DC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    DC 30th August 2026
  • 4.00/5

    Automatic renewal is good.

    Automatic renewal is good. Still a bit pricy

    {"display":"Martin D","full_name":"Martin D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Martin D 30th August 2026
  • 5.00/5

    Always helpful

    Always helpful on the telephone to answer any queries.

    {"display":"Robert G","full_name":"Robert G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Robert G 29th August 2026

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