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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.39/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 187 product reviews

Average score of 4.39/5
5 star
66%
4 star
12%
3 star
4%
2 star
1%
1 star
17%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Simple and straightforward to understand how to get...

Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was... Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was happy to stay with Homeprotect for another year Read more Read less

{"display":"Tracy G","slug":"user1783629738","deleted_at":null,"created_at":"2026-07-09T20:42:18.000000Z","updated_at":"2026-07-09T20:42:18.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Tracy","last_name":"Grosvenor","full_name":"Tracy Grosvenor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","slug":"user1776950341","deleted_at":null,"created_at":"2026-04-23T13:19:01.000000Z","updated_at":"2026-04-23T13:19:01.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Susan","last_name":"Holland","full_name":"Susan Holland","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026
See more reviews for Homeprotect products

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 187 company reviews • Last reviewed within 7 days

Simple and straightforward to understand how to get...

Home insurance • 9th July 2026

Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was... Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was happy to stay with Homeprotect for another year Read more Read less

{"display":"Tracy G","full_name":"Tracy G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Homeprotect
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
10th July 2026
Homeprotect

Very helpful call Centre staff when I had some quest...

Home insurance • 9th July 2026

Very helpful call Centre staff when I had some questions about my policy. Good value and renewal easy. Did a price comparison but you still were competitive

{"display":"Mrs P","full_name":"Mrs P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Homeprotect
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
10th July 2026
Homeprotect
  • 5.00/5

    This is the third consecutive year I’ve renewed with...

    This is the third consecutive year I’ve renewed with homeprotect. Not only do they supply an excellent product, they usually do it at a very competitive price.

    {"display":"Paul Smith","full_name":"Paul Smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Thankfully not had to claim but peace of mind is pri...

    Thankfully not had to claim but peace of mind is priceless

    {"display":"Allyson B","full_name":"Allyson B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    A very good response to my questions at renewal

    A very good response to my questions at renewal

    {"display":"david s","full_name":"david s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent ease of process.

    Excellent ease of process. Great value and first class cover policy

    {"display":"Graham B","full_name":"Graham B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Homeprotect provide affordable hassle free insurance...

    Homeprotect provide affordable hassle free insurance they are a great company with an excellent customer service team any queries or assistance they are there on hand waiting for your call.

    {"display":"Liam ","full_name":"Liam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Liam 3rd July 2026
  • 5.00/5

    Renewed policy.

    Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes... Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes but have no reason to believe from what is shown that it would not be straightforward if needed. Read more Read less

    {"display":"Roger G","full_name":"Roger G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy hassle free competitive price

    Easy hassle free competitive price

    {"display":"Schleich with Stiles 2020","full_name":"Schleich with Stiles 2020","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1691281.png"}}'s avatar
  • 4.00/5

    Good for complex insurance solutions

    Customer support is endlessly helpful, they will try to find a solution for you no matter how complex your insurance requirements are

    {"display":"Dave McL","full_name":"Dave McL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I use Homeprotect for my landlords insurance, they h...

    I use Homeprotect for my landlords insurance, they have always been the best priced and provide great service.

    {"display":"Amber P","full_name":"Amber P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Amber P 29th June 2026

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