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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.47/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 278 product reviews

Average score of 4.47/5
5 star
67%
4 star
17%
3 star
3%
2 star
1%
1 star
12%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Helpful and friendly

The customer service agents were friendly, helpful and didn't try to to upsell.

{"display":"Mike C","slug":"user1793631020","deleted_at":null,"created_at":"2026-11-02T14:50:20.000000Z","updated_at":"2026-11-02T14:50:20.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Mike","last_name":"Charkow","full_name":"Mike Charkow","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Mike C 2nd November 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 278 company reviews • Last reviewed within 7 days

Helpful and friendly

Home insurance • 2nd November 2026

The customer service agents were friendly, helpful and didn't try to to upsell.

{"display":"Mike C","full_name":"Mike C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Homeprotect
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
3rd November 2026
Homeprotect

Easy to arrange policy

Home insurance • 2nd November 2026

Easy to arrange. Pricing very comparable.

{"display":"Hugh ","full_name":"Hugh ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
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Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
3rd November 2026
Homeprotect
  • 5.00/5

    Home protect came out as good value from Go Compare.

    Home protect came out as good value from Go Compare, when my previous insurer raised its renewal cost dramatically. whereas the renewal from Home Protect... Home protect came out as good value from Go Compare, when my previous insurer raised its renewal cost dramatically. whereas the renewal from Home Protect was slightly less on a monthly basis than the previous year. Always a key factor for me. Read more Read less

    {"display":"Graham W","full_name":"Graham W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Graham W 2nd November 2026
  • 5.00/5

    Great cover , simple.

    Great cover , simple. Deal with competitive price

    {"display":"Martin H","full_name":"Martin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Martin H 2nd November 2026
  • 5.00/5

    By far the best quote for Home and co...

    Gave me way and above the best quote for Home and contents Insurance. Nothing else came close. Good, comprehensive cover. Good communications

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    David W 29th October 2026
  • 4.00/5

    Never had any issues!

    Never had any issues! Communications are clear and concise and good value for money overall.

    {"display":"Rachel Q","full_name":"Rachel Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rachel Q 28th October 2026
  • 5.00/5

    I was happy to auto renew my home insurance because...

    I was happy to auto renew my home insurance because the renewal price was fair and competative. It also meant that I didn't have to... I was happy to auto renew my home insurance because the renewal price was fair and competative. It also meant that I didn't have to spend ages on comparison sites or filling out my details for quotes. Read more Read less

    {"display":"Keith S","full_name":"Keith S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Keith S 26th October 2026
  • 5.00/5

    Never had to claim but premiums are competitive.

    Never had to claim but premiums are competitive.

    {"display":"Peter Norris","full_name":"Peter Norris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Peter Norris 25th October 2026
  • 4.00/5

    Home insurance has got expensive even for those who...

    Home insurance has got expensive even for those who don't claim

    {"display":"Matthew B","full_name":"Matthew B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Matthew B 25th October 2026
  • 5.00/5

    My experience of renewing my policy was a easy process.

    My experience of renewing my policy was a easy process. I am happy with the level of cover and the value in the cost of the policy.

    {"display":"Paul S","full_name":"Paul S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul S 24th October 2026
  • 5.00/5

    Prompt , Professional & Friendly service

    Prompt , Professional & Friendly service

    {"display":"Kanwal V","full_name":"Kanwal V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Kanwal V 24th October 2026

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