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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.28/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 161 product reviews

Average score of 4.28/5
5 star
63%
4 star
13%
3 star
4%
2 star
1%
1 star
19%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Seamless renewal

Seamless renewal without ridiculous change in price.

{"display":"Joanna B","full_name":"Joanna B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 161 company reviews • Last reviewed within 7 days

Seamless renewal

Home insurance • 1st June 2026

Seamless renewal without ridiculous change in price.

{"display":"Joanna B","full_name":"Joanna B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Nothing to report really.

Home insurance • 31st May 2026

Nothing to report really, no claims made not needed to call customer services. The policy is just there! giving the protection and peace of mind... Nothing to report really, no claims made not needed to call customer services. The policy is just there! giving the protection and peace of mind we need. At a good price. Long may it contiue! Read more Read less

{"display":"Derek Ridgeway ","full_name":"Derek Ridgeway ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
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  • 5.00/5

    Very user friendly website.

    Very user friendly website. It was easy to find options that suited my need.

    {"display":"Angela M","full_name":"Angela M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Homeprotect is a good value contents insurance which...

    Homeprotect is a good value contents insurance which has clear policy documentation/

    {"display":"Tony M","full_name":"Tony M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tony M 29th May 2026
  • 5.00/5

    Home protect says what it does on the tin

    Lukerly not had to call for anything nasty but excellent service always helpful

    {"display":"Robert e","full_name":"Robert e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Delighted with Home protect

    We have been with Home protect for years and always delighted. They make renewal easy. I have an home office and they have been helpful to include in policy.

    {"display":"Ewan T","full_name":"Ewan T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ewan T 29th May 2026
  • 5.00/5

    I have been with Home Protect for a while now...

    I have been with Home Protect for a while now and have found them to be very helpful and the correspondences I receive from them... I have been with Home Protect for a while now and have found them to be very helpful and the correspondences I receive from them are always clear and easy to follow and usually very informative. I recently renewed my annual policy with them and discovered that my premium had in fact decreased in price! Great News for me! and a rare thing in the current economic climate, so Well Done! to the people at HP I know I'm counting every penny and every little helps as they say. Read more Read less

    {"display":"D H","full_name":"D H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    D H 27th May 2026
  • 4.00/5

    No issues simple to renew and use the online chat.

    No issues simple to renew and use the online chat. Easier to change card details when old on needed updating

    {"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jo 20th May 2026
  • 5.00/5

    Great Service all round.

    Great Service all round. Very happy with everything.

    {"display":"Richard B","full_name":"Richard B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Helpful staff and able to reduce payment by a nice a...

    Helpful staff and able to reduce payment by a nice amount.

    {"display":"Scott Robinson","full_name":"Scott Robinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/230305.png"}}'s avatar
  • 5.00/5

    Great company!

    Great company to be with - excellent customer service, very comprehensive cover & competitive prices. Very happy with HomeProtect.

    {"display":"Shailesh","full_name":"Shailesh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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