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Homeprotect reviews

Home Protect Insurance Logo
Rated Good 3.88/5

Homeprotect reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Good based on 96 product reviews

Average score of 3.88/5
5 star
51%
4 star
13%
3 star
5%
2 star
2%
1 star
29%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5/5

It’s a breeze

I like the cover, the price is competitive so I can just let them do their thing.

{"display":"Stephen C","full_name":"Stephen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Stephen C 12th February 2026

Latest negative rating

1/5

When policy renew came through at nearly double the...

When policy renew came through at nearly double the premium even though no claims. I used chat service where they were unable to bring down... When policy renew came through at nearly double the premium even though no claims. I used chat service where they were unable to bring down the cost . I made it plainly obvious I wouldn’t be renewing in the conversation but because I didn’t use the word cancel I got sent a letter telling me I owed money as I had cancelled direct debit. You have to opt out of renewal in very small print if you don’t they will renew policy without your permission then charge you cancellation fee. Absolute con , don’t use these cowboys Read more Read less

{"display":"David r","full_name":"David r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
David r 13th February 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

Website
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Reviews for Homeprotect

Showing 11 of 96 company reviews Last reviewed within 7 days

When policy renew came through at nearly double the...

Home insurance 13th February 2026

When policy renew came through at nearly double the premium even though no claims. I used chat service where they were unable to bring down... When policy renew came through at nearly double the premium even though no claims. I used chat service where they were unable to bring down the cost . I made it plainly obvious I wouldn’t be renewing in the conversation but because I didn’t use the word cancel I got sent a letter telling me I owed money as I had cancelled direct debit. You have to opt out of renewal in very small print if you don’t they will renew policy without your permission then charge you cancellation fee. Absolute con , don’t use these cowboys Read more Read less

Rated Terrible 1/5
Read more product reviews

It’s a breeze

Home insurance 12th February 2026

I like the cover, the price is competitive so I can just let them do their thing.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Homeprotect House Insurance.

    Outstanding customer service very polite and extremely helpful. Excellent product knowledge with very reassuring information about about which product to choose. Would recommend to friends and family!

    {"display":"Alan B","full_name":"Alan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Alan B 10th February 2026
  • 5/5

    Renewal was automatic.

    Renewal was automatic. Easy. The review of the policy is also easy through the portal

    {"display":"Gillian H","full_name":"Gillian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Gillian H 9th February 2026
  • 5/5

    Excellent client handling, professional approach

    Excellent client handling, professional approach

    {"display":"Terry A","full_name":"Terry A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Terry A 6th February 2026
  • 5/5

    easy to discuss and process the renewal

    easy to discuss and process the renewal

    {"display":"Kit Y","full_name":"Kit Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Kit Y 1st February 2026
  • 5/5

    questionable renewal quote

    insurance should go down not up when existing no claims bonus.

    {"display":"shelagh A","full_name":"shelagh A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    shelagh A 30th January 2026
  • 5/5

    very simple to renew and the website is very informa...

    very simple to renew and the website is very informative and explains everything.

  • 5/5

    Happy with service

    I’m happy with service it’s good price for what I asked for

    {"display":"Tracey M","full_name":"Tracey M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tracey M 21st January 2026
  • 5/5

    Good value policy, backed up by excellent customer s...

    Good value policy, backed up by excellent customer service

    {"display":"Susan G","full_name":"Susan G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Susan G 19th January 2026
  • 5/5

    Great website and easy to navigate

    Great website and easy to navigate

    {"display":"Peter W","full_name":"Peter W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Peter W 17th January 2026

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