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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.46/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Good based on 264 product reviews

Average score of 4.46/5
5 star
67%
4 star
16%
3 star
3%
2 star
1%
1 star
13%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

5.00/5

quote and set up very easy

I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The... I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed to be good value for money that is why I chose Homeprotect. Read more Read less

{"display":"Ezy B","slug":"user1792317998","deleted_at":null,"created_at":"2026-10-18T10:06:38.000000Z","updated_at":"2026-10-18T10:06:38.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Sarah","last_name":"Bennett","full_name":"Sarah Bennett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Ezy B 18th October 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 264 company reviews • Last reviewed within 7 days

quote and set up very easy

Home insurance • 18th October 2026

I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The... I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed to be good value for money that is why I chose Homeprotect. Read more Read less

Rated Excellent • 5.00/5
Read more product reviews

Easy and quick communication.

Home insurance • 17th October 2026

Easy and quick communication. All very clear.

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very competitive prices , auto renewal makes things...

    Very competitive prices , auto renewal makes things so much easier especially as the price was reasonable.

    {"display":"Lindsay B","full_name":"Lindsay B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Lindsay B 16th October 2026
  • 5.00/5

    I was reminded of the renewal and everything was don...

    I was reminded of the renewal and everything was done automatically. It’s good that policy covers mobile phone outside the house.

    {"display":"B S A ","full_name":"B S A ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    B S A 16th October 2026
  • 5.00/5

    On the expensive side

    I do find your cover quite interesting expensive, unfortunately I left it too late to shop around

    {"display":"Heidi ","full_name":"Heidi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Heidi 16th October 2026
  • 4.00/5

    Good and Affordable

    Good insurance cover with affordable range of options including gas and electricity cover.

  • 5.00/5

    Home protect insurance

    Have found it really easy to deal with Homeprotect home insurance gives me Confidence if we need help they will be there

    {"display":"Marion F","full_name":"Marion F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Marion F 15th October 2026
  • 5.00/5

    Timely reminders, quick response, clear instructions.

    Timely reminders, quick response, clear instructions. All I need.

    {"display":"C lloyd","full_name":"C lloyd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    C lloyd 15th October 2026
  • 5.00/5

    Not had to make a claim but found the site/app easy...

    Not had to make a claim but found the site/app easy to use and Comms always clear.

    {"display":"Jessica S","full_name":"Jessica S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jessica S 14th October 2026
  • 5.00/5

    Whilst I have never had a claim, I have always found...

    Whilst I have never had a claim, I have always found my home insurance quotations from Homeprotect to be very reasonable, their application process very... Whilst I have never had a claim, I have always found my home insurance quotations from Homeprotect to be very reasonable, their application process very straightforward and their overall response to queries very quick and efficient. Read more Read less

    {"display":"Shaun C","full_name":"Shaun C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Shaun C 14th October 2026
  • 5.00/5

    Renewing made easy

    Renewing my home insurance with Homeprotect was a very easy process, with my renewal documents easy to access, my preferred insurer was on any other comparison sites.

    {"display":"April ","full_name":"April ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    April 14th October 2026

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