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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.37/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 205 product reviews

Average score of 4.37/5
5 star
66%
4 star
13%
3 star
4%
2 star
1%
1 star
16%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

4.00/5

Efficient, good communication via phone and email, c...

Efficient, good communication via phone and email, competitive pricing and straightforward paperwork.

{"display":"Weazel","slug":"user1785508208","deleted_at":null,"created_at":"2026-07-31T14:30:08.000000Z","updated_at":"2026-07-31T14:30:08.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Paul","last_name":"","full_name":"Weazel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Weazel 31st July 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
See more reviews for Homeprotect products

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

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Reviews for Homeprotect

Showing 11 of 205 company reviews • Last reviewed within 7 days

Efficient, good communication via phone and email, c...

Home insurance • 31st July 2026

Efficient, good communication via phone and email, competitive pricing and straightforward paperwork.

{"display":"Weazel","full_name":"Weazel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

AVOID - no actual protection offered

Home insurance • 30th July 2026

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","full_name":"Vicky C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews
  • 5.00/5

    I’m good value for moneyhappy with the policy.

    I’m happy with the policy. I’m happy with the renewal and touch. Would I haven’t had to have a claim but hopefully they will deal... I’m happy with the policy. I’m happy with the renewal and touch. Would I haven’t had to have a claim but hopefully they will deal with a claim proficiently and professionally. Read more Read less

    {"display":"Cliff p","full_name":"Cliff p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Cliff p 30th July 2026
  • 5.00/5

    Reminders great

    Reminders were frequent giving plenty of time for me to sort everything out. The insurance covers everything I need

    {"display":"K WP","full_name":"K WP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    K WP 27th July 2026
  • 5.00/5

    Overall we value the fact that they don’t try and in...

    Overall we value the fact that they don’t try and increase the premium by too much every year.

    {"display":"Richard B","full_name":"Richard B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Easy auto-renewal experience.

    Easy auto-renewal experience. No worries - didn’t have to think about it. Price increased, which was disappointing, but not by too much!

    {"display":"Alan P","full_name":"Alan P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Alan P 26th July 2026
  • 5.00/5

    Easy to deal with ,especially when making a claim

    Easy to deal with ,especially when making a claim

    {"display":"Gill I","full_name":"Gill I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Gill I 21st July 2026
  • 5.00/5

    5 star service exlant experience

    5 star service exlant experience

    {"display":"Ansar I","full_name":"Ansar I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ansar I 20th July 2026
  • 5.00/5

    All seems easy at a fair price.

    All seems easy at a fair price. Happy with the company

    {"display":"Jan w","full_name":"Jan w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jan w 20th July 2026
  • 1.00/5

    Still awaiting reimbursement!!

    Still awaiting reimbursement as policy was renewed in error

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Chris 19th July 2026
  • 5.00/5

    Homeprotect gives me the cover required.

    Homeprotect gives me the cover required. A lot of insurers do not cover land if you exceed a certain amount. My cover includes person insurance... Homeprotect gives me the cover required. A lot of insurers do not cover land if you exceed a certain amount. My cover includes person insurance whilst on my property and the overall cost is very reasonable. Read more Read less

    {"display":"Bren","full_name":"Bren","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Bren 18th July 2026

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