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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 3.73/5

Homeprotect reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

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Customer Satisfaction Champion
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Review summary

People rate this company as Good based on 81 product reviews

Average score of 3.73/5
5 star
47%
4 star
12%
3 star
6%
2 star
2%
1 star
33%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

5/5

First class service

Prompt attention to my enquiry. Options well explained. Competitive prices

{"display":"BRIAN R","full_name":"BRIAN R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
BRIAN R 31st December 2025

Latest negative rating

2/5

A pilot light on the control unit/thermostat.

A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has... A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has been reported before, but nobody at Homeproytect reads these reviews and takes any notice. Therefore, from my perspective these reviews are a complete waste of time. Read more Read less

{"display":"Peter Carpenter","full_name":"Peter Carpenter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 81 company reviews • Last reviewed within 7 days

First class service

Home insurance • 31st December 2025

Prompt attention to my enquiry. Options well explained. Competitive prices

{"display":"BRIAN R","full_name":"BRIAN R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great excellent customer service.

Home insurance • 31st December 2025

Great excellent customer service. Excellent price compared to others.

{"display":"Faye F","full_name":"Faye F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 2/5

    A pilot light on the control unit/thermostat.

    A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has... A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has been reported before, but nobody at Homeproytect reads these reviews and takes any notice. Therefore, from my perspective these reviews are a complete waste of time. Read more Read less

    {"display":"Peter Carpenter","full_name":"Peter Carpenter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    We have a property with an annex we rent out.

    We have a property with an annex we rent out. Home protect provided us with a comprehensive insurance to cover both our home and the annex.

    {"display":"Paul B","full_name":"Paul B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul B 28th December 2025
  • 4/5

    Easy to renew,all good.

    Easy to renew,all good.Too many emails reviewing it

    {"display":"Paul N","full_name":"Paul N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul N 22nd December 2025
  • 4/5

    Poor experience when I called about rain damage to r...

    Poor experience when I called about rain damage to roof causing interior damage. Was informed that on the day I had estimated the damage (... Poor experience when I called about rain damage to roof causing interior damage. Was informed that on the day I had estimated the damage ( it had rained for days so difficult to be exact), the total daily millimetres for my area was insufficient for a claim! Not impressed. Read more Read less

    {"display":"JMT","full_name":"JMT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    JMT 19th December 2025
  • 4/5

    Renewal was late, I was expecting a paper cooy!

    Renewal was late, I was expecting a paper cooy!

    {"display":"Jmcc","full_name":"Jmcc","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jmcc 16th December 2025
  • 4/5

    Claim being looked at at the moment,but been quick s...

    Claim being looked at at the moment,but been quick service so far.

    {"display":"Tracey W","full_name":"Tracey W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tracey W 15th December 2025
  • 5/5

    Easy to renew

    This year we were renewing our policy. So my real experience was last year when we took out the policy. Homeprotect were very helpful and answered our queries.

    {"display":"PJW","full_name":"PJW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    PJW 15th December 2025
  • 5/5

    Great if you run a business from home

    It can be hard to find an insurance provider which will cover you if you run a business from home which involves the public coming... It can be hard to find an insurance provider which will cover you if you run a business from home which involves the public coming to your house. Homeprotect are perfect in this situation. Read more Read less

    {"display":"Sam P","full_name":"Sam P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Sam P 11th December 2025
  • 5/5

    An excellent service from Homeprotect

    We have received a good service from Homeprotect: we were pleased that we were able to renew at a lower cost than the previous year.

    {"display":"Anthony W","full_name":"Anthony W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Anthony W 11th December 2025

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