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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.47/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 271 product reviews

Average score of 4.47/5
5 star
67%
4 star
17%
3 star
3%
2 star
1%
1 star
12%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

5.00/5

Never had to claim but premiums are competitive.

Never had to claim but premiums are competitive.

{"display":"Peter Norris","slug":"user1792937673","deleted_at":null,"created_at":"2026-10-25T14:14:33.000000Z","updated_at":"2026-10-25T14:14:33.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Peter","last_name":"Norris","full_name":"Peter Norris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Peter Norris 25th October 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 271 company reviews • Last reviewed within 7 days

Never had to claim but premiums are competitive.

Home insurance • 25th October 2026

Never had to claim but premiums are competitive.

{"display":"Peter Norris","full_name":"Peter Norris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Home insurance has got expensive even for those who...

Home insurance • 25th October 2026

Home insurance has got expensive even for those who don't claim

{"display":"Matthew B","full_name":"Matthew B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    My experience of renewing my policy was a easy process.

    My experience of renewing my policy was a easy process. I am happy with the level of cover and the value in the cost of the policy.

    {"display":"Paul S","full_name":"Paul S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul S 24th October 2026
  • 5.00/5

    Prompt , Professional & Friendly service

    Prompt , Professional & Friendly service

    {"display":"Kanwal V","full_name":"Kanwal V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Kanwal V 24th October 2026
  • 5.00/5

    Great Home Insurance. An excellent company.

    An excellent company. Efficient and very reasonably priced. Customer Service is very helpful

    {"display":"Diane O","full_name":"Diane O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Diane O 22nd October 2026
  • 4.00/5

    Phone contact is easy to get to and not too much wait

    Phone contact is easy to get to and not too much waiting. Good value, particularly good for second homes

    {"display":"Phil","full_name":"Phil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Phil 21st October 2026
  • 4.00/5

    Peace of mind shouldn't take a piece of your mind.

    Its buying insurance so its never easy. You have to make sure that you are buying what you really need. Fortunately AI can help and... Its buying insurance so its never easy. You have to make sure that you are buying what you really need. Fortunately AI can help and compare one year with another. But lets not forget, this is an activity that you hope you will never call on. Read more Read less

    {"display":"Nick","full_name":"Nick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Nick 20th October 2026
  • 5.00/5

    quote and set up very easy

    I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The... I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed to be good value for money that is why I chose Homeprotect. Read more Read less

    {"display":"Ezy B","full_name":"Ezy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ezy B 18th October 2026
  • 5.00/5

    Easy and quick communication.

    Easy and quick communication. All very clear.

    {"display":"Andy ","full_name":"Andy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Andy 17th October 2026
  • 5.00/5

    Very competitive prices , auto renewal makes things...

    Very competitive prices , auto renewal makes things so much easier especially as the price was reasonable.

    {"display":"Lindsay B","full_name":"Lindsay B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Lindsay B 16th October 2026
  • 5.00/5

    I was reminded of the renewal and everything was don...

    I was reminded of the renewal and everything was done automatically. It’s good that policy covers mobile phone outside the house.

    {"display":"B S A ","full_name":"B S A ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    B S A 16th October 2026

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