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Homeprotect reviews

Home Protect Insurance Logo
Rated Good 4.32/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Good based on 168 product reviews

Average score of 4.32/5
5 star
63%
4 star
13%
3 star
5%
2 star
1%
1 star
18%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Great service

Always very helpful when I called them with questions.

{"display":"Gary","full_name":"Gary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Gary 16th June 2026

Latest negative rating

1.00/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

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Reviews for Homeprotect

Showing 11 of 168 company reviews Last reviewed within 7 days

Great service

Home insurance 16th June 2026

Always very helpful when I called them with questions.

Rated Excellent 5.00/5
Read more product reviews

Not gud when it’s come to make claim it’s very...

Home insurance 16th June 2026

Not gud when it’s come to make claim it’s very bad

Rated Average 3.00/5
Read more product reviews
  • 5.00/5

    Keeping my renewals policy just about the same as th...

    Keeping my renewals policy just about the same as the previous year

    {"display":"Paul I","full_name":"Paul I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul I 7th June 2026
  • 5.00/5

    Been with you several years.

    Been with you several years. Good to know you’re there.

    {"display":"MG","full_name":"MG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    MG 6th June 2026
  • 5.00/5

    Great company

    Great service and value for money

    {"display":"Ray N","full_name":"Ray N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ray N 3rd June 2026
  • 5.00/5

    The process was very straightforward and had all the...

    The process was very straightforward and had all the detail I needed without any issuess

  • 5.00/5

    Easy and straightforward renewal process, happy to s...

    Easy and straightforward renewal process, happy to stay with Homeprotect as it covers all our needs for this moment in time.

  • 5.00/5

    Seamless renewal

    Seamless renewal without ridiculous change in price.

  • 4.00/5

    Nothing to report really.

    Nothing to report really, no claims made not needed to call customer services. The policy is just there! giving the protection and peace of mind... Nothing to report really, no claims made not needed to call customer services. The policy is just there! giving the protection and peace of mind we need. At a good price. Long may it contiue! Read more Read less

  • 5.00/5

    Very user friendly website.

    Very user friendly website. It was easy to find options that suited my need.

  • 5.00/5

    Homeprotect is a good value contents insurance which...

    Homeprotect is a good value contents insurance which has clear policy documentation/

    {"display":"Tony M","full_name":"Tony M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Tony M 29th May 2026

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