Homeprotect reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Homeprotect reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Good based on 209 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Latest positive rating
Outstanding Cover, Value and Customer Service
We have recently renewed our home insurance policy with HomeProtect and could not be happier with the service we received. Before renewing, we looked at... We have recently renewed our home insurance policy with HomeProtect and could not be happier with the service we received. Before renewing, we looked at a wide range of providers and checked the usual comparison websites. HomeProtect offered by far the best combination of comprehensive cover and a competitive price. The policy provides excellent protection and represents genuinely good value for money. What really sets HomeProtect apart, however, is the customer service. The team is friendly, helpful and incredibly easy to deal with. It is straightforward to contact someone when you need assistance, and everything is explained clearly without unnecessary complications or pressure. Finding an insurer that offers excellent cover, a fantastic price and outstanding customer service is not always easy, but HomeProtect delivers on all three. We are extremely pleased with our decision to renew and would happily recommend them to anyone looking for reliable and affordable home insurance. Read more Read less
Latest negative rating
AVOID - no actual protection offered
I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less