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Homeprotect reviews

Home Protect Insurance Logo
Rated Good 4.00/5

Homeprotect reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Good based on 109 product reviews

Average score of 4.00/5
5 star
52%
4 star
14%
3 star
5%
2 star
2%
1 star
27%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5/5

Always helpful anytime I've had to contact them.

Always helpful anytime I've had to contact them.

{"display":"Susanna M","full_name":"Susanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susanna M 27th February 2026

Latest negative rating

1/5

I put In a claim that was never dealt with I emailed...

I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me,... I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me, they closed the case without informing me! Terrible customer service Read more Read less

{"display":"Lauren ","full_name":"Lauren ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Lauren 21st February 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

Website
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Reviews for Homeprotect

Showing 11 of 109 company reviews Last reviewed within 7 days

Always helpful anytime I've had to contact them.

Home insurance 27th February 2026

Always helpful anytime I've had to contact them.

Rated Excellent 5/5
Read more product reviews

Reduced premium when asked

Home insurance 27th February 2026

Home protect were very responsive when I was going to move to another provider as my quote online was cheape. They reduced my premium accordingly.... Home protect were very responsive when I was going to move to another provider as my quote online was cheape. They reduced my premium accordingly. I haven’t needed to make any claims so can’t review that element of their service Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Easy to understand policy, I liked that I could take...

    Easy to understand policy, I liked that I could take the content cover without taking full home protection.

    {"display":"CF","full_name":"CF","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    CF 25th February 2026
  • 5/5

    Renews every year, great value - We haven't had to m...

    Renews every year, great value - We haven't had to make a claim or contact Homeprotect

    {"display":"Debbie A","full_name":"Debbie A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Debbie A 24th February 2026
  • 5/5

    Excellent service

    Insurance renewal rapid and cheaper than previous premium

    {"display":"josette R","full_name":"josette R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    josette R 22nd February 2026
  • 1/5

    I put In a claim that was never dealt with I emailed...

    I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me,... I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me, they closed the case without informing me! Terrible customer service Read more Read less

    {"display":"Lauren ","full_name":"Lauren ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Lauren 21st February 2026
  • 5/5

    Easy to buy, very competitive price, excellent service

    Easy to buy, very competitive price, excellent service

    {"display":"EK","full_name":"EK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    EK 20th February 2026
  • 5/5

    Great Customer Service

    We had to change method of payment - customer service was excellent . The premium had reduced which was good news.

    {"display":"Goatham D","full_name":"Goatham D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Goatham D 18th February 2026
  • 4/5

    Good service fair price

    Good service fair price been with them for a few years now

    {"display":"Rajiv j","full_name":"Rajiv j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rajiv j 17th February 2026
  • 4/5

    Home and Contents Insurance

    The price is generally competitive but last year my policy costs went up by over £400 then this year, it dropped by over £100 -... The price is generally competitive but last year my policy costs went up by over £400 then this year, it dropped by over £100 - there seems no logic to it. I did stick with Home Protect despite the large increase as it is a safe brand. Read more Read less

    {"display":"John W","full_name":"John W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    John W 17th February 2026
  • 5/5

    You dealt with one small claim very efficiently .

    You dealt with one small claim very efficiently . Renewal procedure very simple premiums very competitive

    {"display":"Stephen K","full_name":"Stephen K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Stephen K 16th February 2026

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