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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.43/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Good based on 252 product reviews

Average score of 4.43/5
5 star
66%
4 star
17%
3 star
4%
2 star
1%
1 star
13%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

5.00/5

Five star customer service.

Customer service excellent when I needed to update a few details on my renewal

{"display":"Angela ","slug":"user1791630739","deleted_at":null,"created_at":"2026-10-10T11:12:19.000000Z","updated_at":"2026-10-10T11:12:19.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Angela","last_name":"Powell","full_name":"Angela Powell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Angela 10th October 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

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Reviews for Homeprotect

Showing 11 of 252 company reviews • Last reviewed within 7 days

Five star customer service.

Home insurance • 10th October 2026

Customer service excellent when I needed to update a few details on my renewal

Rated Excellent • 5.00/5
Read more product reviews

Easy to renew but no experience of making a claim.

Home insurance • 8th October 2026

Easy to renew but no experience of making a claim. Not the most competitive cost.

{"display":"M P","full_name":"M P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
M P
Rated Good • 4.00/5
Read more product reviews
  • 4.00/5

    Very good service but a bit expensive

    Very good service but a bit expensive

    {"display":"James W","full_name":"James W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    James W 8th October 2026
  • 5.00/5

    Excellent price and easy to complete!

    Excellent price (cheaper than the first year) and easy to complete, very happy to start a second year with Homeprotect.

    {"display":"Seamus","full_name":"Seamus","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Seamus 6th October 2026
  • 5.00/5

    Great service, love the easy renewal and great price!

    Great service, love the easy renewal and great price!

    {"display":"Laura B","full_name":"Laura B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Laura B 5th October 2026
  • 5.00/5

    Very quick response to application

    Very quick response to application

    {"display":"D J","full_name":"D J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    D J 5th October 2026
  • 4.00/5

    Quality cover at an affordable cost

    My cover gives me everything that I need to protect my property well. I haven't needed to make a claim yet but knowing I'm covered... My cover gives me everything that I need to protect my property well. I haven't needed to make a claim yet but knowing I'm covered is very reassuring. The premiums are very good value and the cashback is very welcome Read more Read less

    {"display":"Fergie","full_name":"Fergie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Landlord insurance
    Fergie 4th October 2026
  • 5.00/5

    Home Protect rebiew

    Not had to use Homeprotect but am confident they will do what they say

  • 5.00/5

    Efficient and professional service.

    Efficient and professional service.

    {"display":"Diane ","full_name":"Diane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Diane 27th September 2026
  • 4.00/5

    Good notice of Renewal and clear direction

    Good notice of Renewal and clear direction

    {"display":"Peter W","full_name":"Peter W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Peter W 27th September 2026
  • 5.00/5

    Easy stress free service

    I have found that dealing with Homeprotect has always been very straightforward and the outcomes satisfactory providing me with a stress free service.

    {"display":"IW","full_name":"IW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    IW 26th September 2026

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