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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.47/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 286 product reviews

Average score of 4.47/5
5 star
67%
4 star
17%
3 star
3%
2 star
1%
1 star
12%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Quote, renewal and changes made easy

Easy quote and renewal process and when I wanted to add an item to my policy mid year, the process was quick and easy.

{"display":"Karen B","slug":"user1794224781","deleted_at":null,"created_at":"2026-11-09T11:46:21.000000Z","updated_at":"2026-11-09T11:46:21.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Karen","last_name":"Burrett","full_name":"Karen Burrett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Karen B 9th November 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 286 company reviews • Last reviewed within 7 days

Quote, renewal and changes made easy

Home insurance • 9th November 2026

Easy quote and renewal process and when I wanted to add an item to my policy mid year, the process was quick and easy.

{"display":"Karen B","full_name":"Karen B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Easy Renewal

Home insurance • 8th November 2026

Renewal of my annual policy was easy and the premium cost increase was modest. Level of cover is good but I have never had to... Renewal of my annual policy was easy and the premium cost increase was modest. Level of cover is good but I have never had to make a claim so can't comment about that. Read more Read less

{"display":"Eddie","full_name":"Eddie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
9th November 2026
Homeprotect
  • 5.00/5

    Good insurance for an unoccupied property .

    Very reasonable insurance for an unoccupied property . Basic cover as expected for this type of insurance but good service

    {"display":"Rob A","full_name":"Rob A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rob A 7th November 2026
  • 5.00/5

    Renewal of existing policy

    Renewal of existing policy, details of updates clear and the cost going down which was great news!

    {"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rebecca 6th November 2026
  • 5.00/5

    easy upgrade facility, good customer caRE

    easy upgrade facility, good customer caRE

    {"display":"gijohn g","full_name":"gijohn g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    gijohn g 6th November 2026
  • 4.00/5

    Good experience

    Good experience although system broke down towards end of day so required a ring back 2 days later. Then all completed well - thank you Siphokazi.

    {"display":"Rodney F","full_name":"Rodney F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rodney F 5th November 2026
  • 5.00/5

    Easy. Clear.

    Easy. I didn't have any trouble. Info clear. Glad to have auto-renew.

    {"display":"Adam R","full_name":"Adam R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Adam R 4th November 2026
  • 3.00/5

    Their pricing is very good.

    Their pricing is very good. I've never had to make a claim so I have absolutely no idea how good they actually are though. I'm... Their pricing is very good. I've never had to make a claim so I have absolutely no idea how good they actually are though. I'm only leaving this review for their ongoing competition. They seem good I guess Read more Read less

    {"display":"mb","full_name":"mb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    mb 4th November 2026
  • 5.00/5

    Helpful and friendly

    The customer service agents were friendly, helpful and didn't try to to upsell.

    {"display":"Mike C","full_name":"Mike C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Mike C 2nd November 2026
  • 4.00/5

    Easy to arrange policy

    Easy to arrange. Pricing very comparable.

    {"display":"Hugh ","full_name":"Hugh ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Hugh 2nd November 2026
  • 5.00/5

    Home protect came out as good value from Go Compare.

    Home protect came out as good value from Go Compare, when my previous insurer raised its renewal cost dramatically. whereas the renewal from Home Protect... Home protect came out as good value from Go Compare, when my previous insurer raised its renewal cost dramatically. whereas the renewal from Home Protect was slightly less on a monthly basis than the previous year. Always a key factor for me. Read more Read less

    {"display":"Graham W","full_name":"Graham W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Graham W 2nd November 2026

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