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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.40/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 215 product reviews

Average score of 4.40/5
5 star
67%
4 star
13%
3 star
4%
2 star
1%
1 star
15%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

When had to contact friendly and helpful

When had to contact friendly and helpful

{"display":"MB","slug":"user1787050475","deleted_at":null,"created_at":"2026-08-18T10:54:35.000000Z","updated_at":"2026-08-18T10:54:35.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Mary","last_name":"","full_name":"MB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
MB 18th August 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 215 company reviews • Last reviewed within 7 days

When had to contact friendly and helpful

Home insurance • 18th August 2026

When had to contact friendly and helpful

{"display":"MB","full_name":"MB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
MB
Rated Excellent • 5.00/5
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Reply from Homeprotect
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
19th August 2026
Homeprotect

Let you know when insurance is due and send amounts...

Home insurance • 17th August 2026

Let you know when insurance is due and send amounts out. First time and auto renewal come without a dramatic increase.

{"display":"PETER S","full_name":"PETER S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Homeprotect
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
19th August 2026
Homeprotect
  • 5.00/5

    I've used Home protect a few times now.

    I've used Home protect a few times now. Luckily never had to use it, but grateful to have it. Never had any issues with this company and great value.

    {"display":"Carlie","full_name":"Carlie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Carlie 17th August 2026
  • 5.00/5

    We were notified by email, which is easy for us and...

    We were notified by email, which is easy for us and the process was simple and our premium came down!

    {"display":"Frank M","full_name":"Frank M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Frank M 12th August 2026
  • 5.00/5

    Easy renewal process.

    Easy renewal process. No need to.contact insurers this time. Handled a previous claim relating to my brother's estate very well.

    {"display":"AF","full_name":"AF","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    AF 9th August 2026
  • 5.00/5

    Excellent Service

    Renewal was great price, correspondence first class. Totally recommend Homeprotect.

    {"display":"Sarah A","full_name":"Sarah A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Sarah A 8th August 2026
  • 5.00/5

    Outstanding Cover, Value and Customer Service

    We have recently renewed our home insurance policy with HomeProtect and could not be happier with the service we received. Before renewing, we looked at... We have recently renewed our home insurance policy with HomeProtect and could not be happier with the service we received. Before renewing, we looked at a wide range of providers and checked the usual comparison websites. HomeProtect offered by far the best combination of comprehensive cover and a competitive price. The policy provides excellent protection and represents genuinely good value for money. What really sets HomeProtect apart, however, is the customer service. The team is friendly, helpful and incredibly easy to deal with. It is straightforward to contact someone when you need assistance, and everything is explained clearly without unnecessary complications or pressure. Finding an insurer that offers excellent cover, a fantastic price and outstanding customer service is not always easy, but HomeProtect delivers on all three. We are extremely pleased with our decision to renew and would happily recommend them to anyone looking for reliable and affordable home insurance. Read more Read less

    {"display":"Paul T","full_name":"Paul T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul T 5th August 2026
  • 5.00/5

    I needed to change my cover for recent renewal.

    I needed to change my cover for recent renewal. My outbuildings sum assured needed to increase. I used the online chat function. It was quick... I needed to change my cover for recent renewal. My outbuildings sum assured needed to increase. I used the online chat function. It was quick and easy. Changed were uploaded and great value for increase requested. Read more Read less

    {"display":"Jacqueline B","full_name":"Jacqueline B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Seemed personal and I liked that.

    Seemed personal and I liked that.

    {"display":"James Mitchell ","full_name":"James Mitchell ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Good service- don't have any issues to report

    Good service- don't have any issues to report

    {"display":"Lee Withers","full_name":"Lee Withers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1530303.png"}}'s avatar
  • 4.00/5

    Efficient, good communication via phone and email, c...

    Efficient, good communication via phone and email, competitive pricing and straightforward paperwork.

    {"display":"Weazel","full_name":"Weazel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Weazel 31st July 2026

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