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Homeprotect reviews

Home Protect Insurance Logo
Rated Good 4.18/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Good based on 146 product reviews

Average score of 4.18/5
5 star
61%
4 star
12%
3 star
5%
2 star
1%
1 star
21%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5/5

Insurance cost comes down!

All questions answered in a professional way and not often insurance comes down!

{"display":"Ian M","full_name":"Ian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Ian M 11th May 2026

Latest negative rating

1/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

Contact details

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Reviews for Homeprotect

Showing 11 of 146 company reviews Last reviewed within 7 days

Insurance cost comes down!

Home insurance 11th May 2026

All questions answered in a professional way and not often insurance comes down!

Rated Excellent 5/5
Read more product reviews
Reply from Homeprotect
We’re delighted to see your 5-star review, Ian! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
11th May 2026
Homeprotect

Easy renewal process, happy with service.

Home insurance 10th May 2026

Easy renewal process, happy with service.

Rated Excellent 5/5
Read more product reviews
Reply from Homeprotect
We’re delighted to see your 5-star review, Emma! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
11th May 2026
Homeprotect
  • 5/5

    Easy contact.

    Easy contact. Always great customer service. Good renewal price.

  • 5/5

    Simple and Easy to reinsure

    It was quick and easy to arrange the insurance and when I called got the information I needed to make the changes

  • 5/5

    Blocked drain

    Had call-outs to fix blocked drain, scheduled appointment quickly and problems resolved.

  • 5/5

    A very quick & easy process & the staff knowledgeabl...

    A very quick & easy process & the staff knowledgeable & explain everything very well. Good value for money.

    {"display":"Fiona R","full_name":"Fiona R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Fiona R 27th April 2026
  • 5/5

    Fair renewal quote.

    When my insurance was due you sent a renewal letter. The new price was below last year's cost , so there was no need to... When my insurance was due you sent a renewal letter. The new price was below last year's cost , so there was no need to search for other offers. I was content to renew with yourselves. Read more Read less

    {"display":"Maureen M","full_name":"Maureen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Maureen M 26th April 2026
  • 5/5

    Great staff

    I have found your staff helpful, friendly and knowledgeable. I am insuring my mums house first when she went in a home and then after she died.

    {"display":"Anne W","full_name":"Anne W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Anne W 26th April 2026
  • 1/5

    Cancellation 'Administration' charges horrendous!

    We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

    {"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Susan H 23rd April 2026
  • 5/5

    Owner review

    Reliable Service Provider. We had a smooth process in obtaining our insurance policy

    {"display":"RGB","full_name":"RGB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    RGB 22nd April 2026
  • 5/5

    Home protect insurance

    They got in touch, told me what was happing, and if I wanted to carry on.

    {"display":"Mrs V","full_name":"Mrs V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Mrs V 22nd April 2026

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