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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.48/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Good based on 290 product reviews

Average score of 4.48/5
5 star
68%
4 star
17%
3 star
3%
2 star
1%
1 star
11%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Easy to deal with .

Easy to deal with .. you can speak to an actual person if you need to

{"display":"Judi B","slug":"user1794421773","deleted_at":null,"created_at":"2026-11-11T18:29:33.000000Z","updated_at":"2026-11-11T18:29:33.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Judi","last_name":"Bowden","full_name":"Judi Bowden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Judi B 11th November 2026

Latest negative rating

1.00/5

AVOID - no actual protection offered

I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling.... I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appointment was made with an ‘emergency’ plumber for between 13 hours and 18 hours later. This company had no regard for the structural damage that would be caused by the water flooding through for this length of time or the safety risk posed by the water getting into the electrics. I therefore had to get, and pay for, my own plumber to come out and drain the tank. Disgraceful. Read more Read less

{"display":"Vicky C","slug":"user1785414408","deleted_at":null,"created_at":"2026-07-30T12:26:48.000000Z","updated_at":"2026-07-30T12:26:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Vicky","last_name":"Cropley","full_name":"Vicky Cropley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Vicky C 30th July 2026

About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 290 company reviews • Last reviewed within 7 days

Easy to deal with .

Home insurance • 11th November 2026

Easy to deal with .. you can speak to an actual person if you need to

Rated Excellent • 5.00/5
Read more product reviews

.Home Safe

Home insurance • 11th November 2026

owning a non stander house, Home Protect was one of a few insurers who would cover my buildings and contents at an affordable premium.

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    competitive

    Easy to deal with and renewal premiums competitive

    {"display":"Jb","full_name":"Jb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jb 10th November 2026
  • 5.00/5

    Easy to renew and get the correct cover required

    Easy to renew and get the cover we required, nice to be able to actually talk to an advisor.

    {"display":"Evelyn H","full_name":"Evelyn H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Evelyn H 10th November 2026
  • 5.00/5

    Quote, renewal and changes made easy

    Easy quote and renewal process and when I wanted to add an item to my policy mid year, the process was quick and easy.

    {"display":"Karen B","full_name":"Karen B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Karen B 9th November 2026
  • 5.00/5

    Easy Renewal

    Renewal of my annual policy was easy and the premium cost increase was modest. Level of cover is good but I have never had to... Renewal of my annual policy was easy and the premium cost increase was modest. Level of cover is good but I have never had to make a claim so can't comment about that. Read more Read less

    {"display":"Eddie","full_name":"Eddie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Eddie 8th November 2026
  • 5.00/5

    Good insurance for an unoccupied property .

    Very reasonable insurance for an unoccupied property . Basic cover as expected for this type of insurance but good service

    {"display":"Rob A","full_name":"Rob A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rob A 7th November 2026
  • 5.00/5

    Renewal of existing policy

    Renewal of existing policy, details of updates clear and the cost going down which was great news!

    {"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rebecca 6th November 2026
  • 5.00/5

    easy upgrade facility, good customer caRE

    easy upgrade facility, good customer caRE

    {"display":"gijohn g","full_name":"gijohn g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    gijohn g 6th November 2026
  • 4.00/5

    Good experience

    Good experience although system broke down towards end of day so required a ring back 2 days later. Then all completed well - thank you Siphokazi.

    {"display":"Rodney F","full_name":"Rodney F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Rodney F 5th November 2026
  • 5.00/5

    Easy. Clear.

    Easy. I didn't have any trouble. Info clear. Glad to have auto-renew.

    {"display":"Adam R","full_name":"Adam R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Adam R 4th November 2026

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