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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.38/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 182 product reviews

Average score of 4.38/5
5 star
65%
4 star
13%
3 star
4%
2 star
1%
1 star
17%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

5.00/5

Excellent ease of process.

Excellent ease of process. Great value and first class cover policy

{"display":"Graham B","slug":"user1783171727","deleted_at":null,"created_at":"2026-07-04T13:28:47.000000Z","updated_at":"2026-07-04T13:28:47.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Graham","last_name":"Blakesley","full_name":"Graham Blakesley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","slug":"user1776950341","deleted_at":null,"created_at":"2026-04-23T13:19:01.000000Z","updated_at":"2026-04-23T13:19:01.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Susan","last_name":"Holland","full_name":"Susan Holland","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 182 company reviews • Last reviewed within 7 days

Excellent ease of process.

Home insurance • 4th July 2026

Excellent ease of process. Great value and first class cover policy

{"display":"Graham B","full_name":"Graham B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Homeprotect provide affordable hassle free insurance...

Home insurance • 3rd July 2026

Homeprotect provide affordable hassle free insurance they are a great company with an excellent customer service team any queries or assistance they are there on hand waiting for your call.

{"display":"Liam ","full_name":"Liam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Renewed policy.

    Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes... Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes but have no reason to believe from what is shown that it would not be straightforward if needed. Read more Read less

    {"display":"Roger G","full_name":"Roger G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy hassle free competitive price

    Easy hassle free competitive price

    {"display":"Schleich with Stiles 2020","full_name":"Schleich with Stiles 2020","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1691281.png"}}'s avatar
  • 4.00/5

    Good for complex insurance solutions

    Customer support is endlessly helpful, they will try to find a solution for you no matter how complex your insurance requirements are

    {"display":"Dave McL","full_name":"Dave McL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I use Homeprotect for my landlords insurance, they h...

    I use Homeprotect for my landlords insurance, they have always been the best priced and provide great service.

    {"display":"Amber P","full_name":"Amber P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Amber P 29th June 2026
  • 5.00/5

    Super customer service

    The customer service person I spoke to for my renewal was very helpful and friendly. Fortunately I haven't needed to claim on my insurance so... The customer service person I spoke to for my renewal was very helpful and friendly. Fortunately I haven't needed to claim on my insurance so I can only review the renewal process. Read more Read less

    {"display":"Julie W","full_name":"Julie W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Julie W 25th June 2026
  • 5.00/5

    Good insurance.

    Good insurance. Competitive pricing.

    {"display":"Stephen H","full_name":"Stephen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    We had an emergency sewage issue and the out of hour...

    We had an emergency sewage issue and the out of hours service was great. Minimal admin for us, and a quick and efficient solution

    {"display":"Ailsa C","full_name":"Ailsa C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ailsa C 24th June 2026
  • 5.00/5

    Customer service staff are always professional and c...

    Customer service staff are always professional and courteous. They are knowledgeable and polite, giving clear, concise responses to queries. The App is easy to navigate... Customer service staff are always professional and courteous. They are knowledgeable and polite, giving clear, concise responses to queries. The App is easy to navigate and policy details well laid out. I chose Home Protect because it provided the cover we needed at an exceptional value for money price point. Read more Read less

    {"display":"Richard R","full_name":"Richard R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    All good went very well the whole process was simple...

    All good went very well the whole process was simple and very easy

    {"display":"Ken","full_name":"Ken","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ken 17th June 2026

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