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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 3.79/5

Homeprotect reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion
See more on their website Write a review

Review summary

People rate this company as Good based on 86 product reviews

Average score of 3.79/5
5 star
47%
4 star
14%
3 star
6%
2 star
2%
1 star
31%
Reviews for Homeprotect have trended negatively over the past 90 days

Latest positive rating

5/5

Great website and easy to navigate

Great website and easy to navigate

{"display":"Peter W","full_name":"Peter W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Peter W 17th January 2026

Latest negative rating

2/5

A pilot light on the control unit/thermostat.

A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has... A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has been reported before, but nobody at Homeproytect reads these reviews and takes any notice. Therefore, from my perspective these reviews are a complete waste of time. Read more Read less

{"display":"Peter Carpenter","full_name":"Peter Carpenter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 86 company reviews • Last reviewed within 7 days

Great website and easy to navigate

Home insurance • 17th January 2026

Great website and easy to navigate

{"display":"Peter W","full_name":"Peter W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Ghost renewal

Home insurance • 16th January 2026

Efficiently renewed, but real people contacting me or making checks. A little too robotic.

{"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 4/5

    Every time I speak to a advisor they are always poli...

    Every time I speak to a advisor they are always polite professional and knowledgeable

    {"display":"Paul R","full_name":"Paul R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul R 8th January 2026
  • 5/5

    Excellent response and advice.

    Excellent response and advice. Helpful staff when calling

    {"display":"michael","full_name":"michael","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    michael 7th January 2026
  • 5/5

    Happy that you look after loyal customers.

    Happy that you look after loyal customers. Fair to repeat customers

    {"display":"Jay S","full_name":"Jay S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Jay S 2nd January 2026
  • 5/5

    First class service

    Prompt attention to my enquiry. Options well explained. Competitive prices

    {"display":"BRIAN R","full_name":"BRIAN R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    BRIAN R 31st December 2025
  • 5/5

    Great excellent customer service.

    Great excellent customer service. Excellent price compared to others.

    {"display":"Faye F","full_name":"Faye F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Faye F 31st December 2025
  • 2/5

    A pilot light on the control unit/thermostat.

    A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has... A pilot light on the control unit/thermostat isn't working. This was reported some time ago. Nothing has been done about it by Homeprotect. This has been reported before, but nobody at Homeproytect reads these reviews and takes any notice. Therefore, from my perspective these reviews are a complete waste of time. Read more Read less

    {"display":"Peter Carpenter","full_name":"Peter Carpenter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    We have a property with an annex we rent out.

    We have a property with an annex we rent out. Home protect provided us with a comprehensive insurance to cover both our home and the annex.

    {"display":"Paul B","full_name":"Paul B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul B 28th December 2025
  • 4/5

    Easy to renew,all good.

    Easy to renew,all good.Too many emails reviewing it

    {"display":"Paul N","full_name":"Paul N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Paul N 22nd December 2025
  • 4/5

    Poor experience when I called about rain damage to r...

    Poor experience when I called about rain damage to roof causing interior damage. Was informed that on the day I had estimated the damage (... Poor experience when I called about rain damage to roof causing interior damage. Was informed that on the day I had estimated the damage ( it had rained for days so difficult to be exact), the total daily millimetres for my area was insufficient for a claim! Not impressed. Read more Read less

    {"display":"JMT","full_name":"JMT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    JMT 19th December 2025

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