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Homeprotect reviews

Home Protect Insurance Logo
Rated Good • 4.20/5

Homeprotect reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Good based on 150 product reviews

Average score of 4.20/5
5 star
60%
4 star
13%
3 star
5%
2 star
1%
1 star
21%
Reviews for Homeprotect have trended positively over the past 90 days

Latest positive rating

4/5

Great renewal price!

Great renewal price, difficult to get answers via the online chat, but the phone was answered quickly. However the customer service operative was unsure regarding... Great renewal price, difficult to get answers via the online chat, but the phone was answered quickly. However the customer service operative was unsure regarding some of my questions, but she did check with her colleagues and achieved a good end result. Read more Read less

{"display":"Nicky S","full_name":"Nicky S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Cancellation 'Administration' charges horrendous!

We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment... We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house awaiting sale process.. We have now been told that we are being charged £90 in cancellation 'fees' for administration cost! 4 1/2 months premium to put a tick in the box!!! What a ridiculous charge! One, maybe two months for an early cancellation - not 4 1/2!!! Insurance was handy, but getting out of it very costly - will not be coming back. Read more Read less

{"display":"Susan H","full_name":"Susan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home insurance
Susan H 23rd April 2026
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About Homeprotect

Homeprotect reviews can help you to become Smart Money People by finding out what other Homeprotect policy holders have to say. Homeprotect are a specialist home insurance provider and offer insurance to cover a range of circumstances. Oh, and if you have first hand experience with Homeprotect, you can write your review on Smart Money People, the UK's leading financial services review platform today.

Homeprotect at a glance

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Reviews for Homeprotect

Showing 11 of 150 company reviews • Last reviewed within 7 days

Great renewal price!

Landlord insurance • 13th May 2026

Great renewal price, difficult to get answers via the online chat, but the phone was answered quickly. However the customer service operative was unsure regarding... Great renewal price, difficult to get answers via the online chat, but the phone was answered quickly. However the customer service operative was unsure regarding some of my questions, but she did check with her colleagues and achieved a good end result. Read more Read less

{"display":"Nicky S","full_name":"Nicky S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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Reply from Homeprotect
We’re delighted to see your 5-star review, Nicky! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
13th May 2026
Homeprotect

Easy and was pleased that my payments have reduced f...

Home insurance • 13th May 2026

Easy and was pleased that my payments have reduced from last year hence staying with home protect

{"display":"Natalie W","full_name":"Natalie W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Homeprotect
We’re delighted to see your 5-star review, Natalie! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
13th May 2026
Homeprotect
  • 5/5

    Been with homeprotect for a few years now.

    Been with homeprotect for a few years now. The renewal price is always reasonable and reminders give me plenty of time to check around if... Been with homeprotect for a few years now. The renewal price is always reasonable and reminders give me plenty of time to check around if I want when my next year is coming up. They're discrete, sympathetic and easy to talk with if you have special needs. Great company! Read more Read less

    {"display":"Mrs P","full_name":"Mrs P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Mrs P 12th May 2026
  • 5/5

    I changed to HomeProtect several years ago when need...

    I changed to HomeProtect several years ago when needing away from home cover for 180 days. They were the best cover available at that time... I changed to HomeProtect several years ago when needing away from home cover for 180 days. They were the best cover available at that time and still are. Also they are consistently the best price. Read more Read less

    {"display":"Susan W","full_name":"Susan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Insurance cost comes down!

    All questions answered in a professional way and not often insurance comes down!

    {"display":"Ian M","full_name":"Ian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Ian M 11th May 2026
  • 5/5

    Easy renewal process, happy with service.

    Easy renewal process, happy with service.

    {"display":"Emma T","full_name":"Emma T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Emma T 10th May 2026
  • 5/5

    Easy contact.

    Easy contact. Always great customer service. Good renewal price.

    {"display":"LINDA D","full_name":"LINDA D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Simple and Easy to reinsure

    It was quick and easy to arrange the insurance and when I called got the information I needed to make the changes

    {"display":"bhjagatiya@hotmail.com","full_name":"bhjagatiya@hotmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Blocked drain

    Had call-outs to fix blocked drain, scheduled appointment quickly and problems resolved.

    {"display":"Graham H","full_name":"Graham H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    A very quick & easy process & the staff knowledgeabl...

    A very quick & easy process & the staff knowledgeable & explain everything very well. Good value for money.

    {"display":"Fiona R","full_name":"Fiona R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Fiona R 27th April 2026
  • 5/5

    Fair renewal quote.

    When my insurance was due you sent a renewal letter. The new price was below last year's cost , so there was no need to... When my insurance was due you sent a renewal letter. The new price was below last year's cost , so there was no need to search for other offers. I was content to renew with yourselves. Read more Read less

    {"display":"Maureen M","full_name":"Maureen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Maureen M 26th April 2026

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