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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Great experience!

5
HSBC Kinetic is great and highly recommended! Reviewed on: 7th March 2023

Like a child's account

1
Honestly just awful. Seriously reduced functionality; everything is made to look cartoonish; I can't view my BBL, and I'm tied in - I can't switch to a normal account without massively disrupting my business, so I'm just stuck. Reviewed on: 7th March 2023
Reply from HSBC Kinetic Hi thanks for your review. Our app has many of the features businesses need to manage their business finances and we're continuously adding new services and improving the app, Thanks for your review. Response date: 28th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Efficient service

5
Fast, easy to set and use, efficient service, high safety standards, very pleased so far with using HSBC Kinetic, highly recommended. Reviewed on: 7th March 2023

Verry good

5
Verry good and easy to use!I recomand!! Reviewed on: 7th March 2023

Very easy to use

5
Extremely easy to use app, which has some good features including cash-flow and being able to categorise different expenses Reviewed on: 7th March 2023

Everything in one place

5
Even I’m running a small business company I found very easy to open, manage and create useful tools using the HSBC Kinetic app for my daily tasks. Reviewed on: 7th March 2023

Easy to use and support is excellent

5
From opening the account to setting up the app was a painless experience. Any questions I had were dealt with quickly and effectively. Reviewed on: 7th March 2023

Best for start-ups

5
I opened a company, so I needed a business bank account. I wanted something simple but efficient. HSBC Kinetic is the best solution for a start-up business. Definitely would recommend it to everyone. Reviewed on: 7th March 2023

Hassle Free Business Banking

5
I’ve been using HSBC Kinetic for 3 years. It’s easy, great app, fantastic online support. I use this in tandem with sage which makes my business admin run smoothly. This gives more more time to get other things done. Thank you HSBC Kinetic Reviewed on: 7th March 2023

Quick and Easy

5
Never experienced opening a business bank account within 5 min. very good experience and would recommend to any small or medium companies. Reviewed on: 7th March 2023

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