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HSBC: Investments reviews

Name: Investments
Rating: 3.87 (15 reviews)

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3.94

Based on 15 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

60%

13%

2 star

20%

Latest highest rating:

5

I’ve been with HSBC for a number of years. I’ve been with HSBC for a number of years. And I think the investment ISA is very good. Better than most other banks. Reviewed on: 12th June 2025

Latest lowest rating:

1

Reducing service Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the o... Read more Reviewed on: 16th April 2021

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About this product

HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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HSBC Investments reviews (15)

Easy way to have a investment Account

HSBC is my first bank with an investment account, so i decided to try a self account investment to give it a try but i had not experience at all, i had too many question about it and i cant really remember how much call i did but i was a lot, every call they treated me the most kindly and compresive way and explain everything i asked for. HSBC is not perfect but their costumer support services are superb. So after all these years i will recommend it to anyone who wants to try a great Invesment Product. Reviewed on: 7th September 2016

Happy to Help me with my Help to Buy ISA

Made an appointment at the HSBC in North Finchley to set up my Help to Buy ISA. Received confirmation in writing and by text. Warmly welcomed to the branch, with free wifi, a drink and a laugh. The product was calmly and professionally explained to me, the lady had a very soothing voice, made me feel very at ease. She verified all my information, successfully opened the account and set up a monthly standing order, and arranged to follow up and check that everything was ok, which she did. Great service, warmth and professionalism much appreciated! Reviewed on: 18th February 2016

HSBCnet

HSBCnet is a global service that caters to local business needs by offering specialized functionality for different regions worldwide. The system provides access to transaction banking functionality – ranging from payments and cash management to trade services features – as well as to research and analytical content from HSBC. It also includes foreign exchange and money markets trading functionality. The system is used widely by HSBC's high-end corporate and institutional clients served variously by the bank's global banking and markets, commercial banking and global transaction banking divisions. HSBCnet is also the brand under which HSBC markets its global e-commerce proposition to its corporate and institutional clients. Reviewed on: 24th December 2015

I have an account with HSBC, and it is the best bank i have been with! very good customer service and the people are lovely.

Hsbc is a very good bank cant fault it the people who work there are all so lovely and helpful couldnt ask for a better bank!! Reviewed on: 13th November 2015

Easy self-service

I have a self-investor account with hsbc which allows me to make a few stock picks which is easy enough. Hsbc have also been good when rights issues etc are announced. Reviewed on: 22nd September 2015

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