HEY Credit Union Reviews

HEY Credit Union offers savings and loans for people in Hull and East Yorkshire. If you're a member of HEY Credit Union leave a review today and help others with your own experience.
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HEY Credit Union Products 176
Write a reviewSo easy
saving money with HEY credit union is so much easier than other banks I’ve used in the past… plus the staff are super friendly and helpful. Christmas is going to be a lot easier this year because of them.
Reviewed on 22nd September 2021isabel hignett![]()
Write a reviewThey are all so welcoming
They are all so welcoming so friendly, they make me laugh I love going to HEY Credit Union they always seem to put a smile on my face
Reviewed on 13th September 2021Charlee Neal![]()
Write a reviewCustomer service
Customer services was quick swift an helped to resolve an issue I had. They was very helpful an went the extra mile as it was closing time, yet still made sure issue was sorted that day. Couldn't of asked for more
Reviewed on 8th September 2021Neil![]()
Write a reviewFriendly and fair and helpful
Love the credit union the staff are always very friendly and nothing is too much trouble for them.
Reviewed on 5th September 2021Angela smith![]()
Write a reviewExcellent
First time I've ever used the Credit Union to get a loan, so friendly and efficient. I wouldn't go anywhere else now x. Thank You
Reviewed on 5th September 2021Pete Osgerby![]()
Write a reviewSeveral Loans
This first class service has kept me on the road with loans sine I joined. Just paid off my 3rd one early as my savings crept up again. The process is pain free friendly and really quick. Cannot thank them enough. Over the years of service I’ve recommende Read more
This first class service has kept me on the road with loans sine I joined. Just paid off my 3rd one early as my savings crept up again. The process is pain free friendly and really quick. Cannot thank them enough. Over the years of service I’ve recommended and signed up lots of colleagues (ex) and friends. For a place like Hull it’s invaluable and I’m sure it is to all the expanded areas.
Reviewed on 5th September 2021Angie Wysthoff![]()
Write a reviewGreat rates and easy transfers
Always a five star service, app always works perfectly and I feel my account is safe.
Reviewed on 5th September 2021Liann Stephenson![]()
Write a reviewEasy savings
Easy to save, easy to take savings out if needed. Friendly service.
Reviewed on 4th September 2021Susanne Groark![]()
Write a reviewbest way to save and borrow money
i have been a member since it first started and would reccomend anyone to join, as well as a great way to save its a great way to get a loan, you get an annual dividend on your savings and there are various child saver accounts too,
Reviewed on 3rd September 2021Tony Wilson![]()
Write a reviewHEY CREDIT UNION IS GOOD TO ITS MEMBERS
My name is Emma and I borrowed money to replace the shower in my Wet Room. The Experience with HEYCU was great from the start and they were friendly to me on the phone, whilst helping me to set up my account online. I am disabled with MS and struggle de Read more
My name is Emma and I borrowed money to replace the shower in my Wet Room. The Experience with HEYCU was great from the start and they were friendly to me on the phone, whilst helping me to set up my account online. I am disabled with MS and struggle dealing with people due to Anxiety, they took all the effort out of borrowing money and then I found it easy to just set up a Standing Order to pay when my benefits come in. I am so grateful to HEYCU and always feel comfortable ringing them for advice. If they can help me I know they will and if the answer is no then I am confident that the reasons will be clearly given so that I can understand and work with them to get a result for the future.
Reviewed on 3rd September 2021MRS EMMA RUSSELL![]()
Write a reviewEasy pezzie
They are excellent, web site is so easy to use, thank you
Reviewed on 2nd September 2021AJ![]()
Write a reviewExcellent treatment
I joined HEYCU when I began working for the government, an amount of my choice goes to HEYCU each month from my salary which is there any time I need it and is amendable on request. The staff have always been very helpful and we even receive dividends at Read more
I joined HEYCU when I began working for the government, an amount of my choice goes to HEYCU each month from my salary which is there any time I need it and is amendable on request. The staff have always been very helpful and we even receive dividends at the end of the year. Excellent service.
Reviewed on 2nd September 2021Martin Harley![]()
Write a reviewEasy to apply for loans
Great, simple but thorough application process and good repayment terms
Reviewed on 2nd September 2021Simon Bramble![]()
Write a reviewFriendly, fast working
Always been spoke to with respect, friendly staff. Since using hey credit union ive never looked else where for another loan without a doubt
Reviewed on 1st September 2021Karl Warby![]()
Write a reviewSuper Fast and Fair
Really fast and not kept waiting for a decision. Easy to access accounts.
Reviewed on 31st August 2021lynne![]()
Write a reviewSave without a thought
Hey CU savings are deducted directly from my salary. Quickly mounting without having to consider affordability each month. They have been so friendly and patient every time I have locked myself out of my account
Reviewed on 30th August 2021June m moffat![]()
Write a reviewAlways great service
I have been a member for the past 18 years and have always found the customer service excellent.
Reviewed on 30th August 2021regan1960@hotmail.co.uk![]()
Write a reviewExcellent options, easy online access
I love my savings account. Great communication from the app and so easy to arrange payments from my wages
Reviewed on 29th August 2021Donna![]()
Write a reviewPerfection
Excellent easy to access website, with prompt customer service. On applying and receiving Loan it took just 24hrs. As a customer, I feel respected and listened to.
Reviewed on 28th August 2021June Hynd Grattan![]()
Write a reviewVery good personal service and staff ability to resolve issues.
Able to speak to somebody without having to wait a long time for call to be answered or be filtered by lengthy automation. Staff very amenable, patient (especially with IT problems!) and able to resolve issues efficiently. No communication issues and/or Read more
Able to speak to somebody without having to wait a long time for call to be answered or be filtered by lengthy automation.
Staff very amenable, patient (especially with IT problems!) and able to resolve issues efficiently.
No communication issues and/or language barriers.
Reviewed on 28th August 2021Susan France![]()
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