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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Quick and easy to apply for loan, all internet based...

Quick and easy to apply for loan, all internet based so just email paper work through Reviewed on: 17th June 2025

Great service and easy to use.

Great service and easy to use. Applying is simple and response is not too long of a wait. Helping families and communities when no one else will is amazing and a lifeline to some. Reviewed on: 17th June 2025

So easy to use and very friendly people

So easy to use and very friendly people Reviewed on: 17th June 2025

Always spot on, if I ever have a problem they help m...

Always spot on, if I ever have a problem they help me ASAP nothing is too much trouble they are always ready and willing to help Reviewed on: 17th June 2025

Happy to help and always helpful

Happy to help and always helpful Reviewed on: 17th June 2025

Easy application, friendly and professional staff, i...

Easy application, friendly and professional staff, i dont even notice money leaving my wages so easy and simple Reviewed on: 17th June 2025

Quick replies and good process.

Quick replies and good process. Easy to navigate and find the loan best for you . Reviewed on: 17th June 2025

Polite and money is always there no problems

Polite and money is always there no problems Reviewed on: 17th June 2025

Excellent services really helps to know I have a saf...

Excellent services really helps to know I have a safety blanket. Funds that have helped do a Christmas and home improvement. Can't wait to go back to work and next I can apply for help with new vehicle. Reviewed on: 17th June 2025

HEY have been there for me throughout my journey

HEY have been there for me throughout my journey Reviewed on: 16th June 2025

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