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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Perfect communication, always reply within an adequa...

Perfect communication, always reply within an adequate time. Reliable, helpful when struggling with bills, uniform or day to day things for the family. Reviewed on: 17th June 2025

Hey credit union have always helped me I can’t fault...

Hey credit union have always helped me I can’t fault them at all. Reviewed on: 17th June 2025

Straight forward process, no messing.

Straight forward process, no messing. Quick decision. No hidden charges Reviewed on: 17th June 2025

the customer service is great

the customer service is great always explains about loans and christmas saver been with them for quite a few years great compamy Reviewed on: 17th June 2025

Excellent loan service

Applying for a loan was so straight forward. Excellent response times to questions and didn't wait long for funds to be in my account Reviewed on: 17th June 2025

A good borrowing opportunity for people.

A good borrowing opportunity for people with good income and especially for people on lower incomes. Reviewed on: 17th June 2025

Fantastic communication very helpful and understanding

Fantastic communication very helpful and understanding Reviewed on: 17th June 2025

Great for loans or savings

Recently got a matched loan to purchase a new car and the process was really easy and as always the friendly helpful staff were great. Reviewed on: 17th June 2025

Very helpful understanding staff, no judgement

Very helpful understanding staff, no judgement Reviewed on: 17th June 2025

I have had multiple loans off the company to help me...

I have had multiple loans off the company to help me with holidays or Christmas and every time I have had an excellent experience with them I would definitely recommend hey credit union Reviewed on: 17th June 2025

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