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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

78% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

They was really nice and helpful very patient too

They was really nice and helpful very patient too Reviewed on: 18th June 2025

When I needed a loan, the Credit Union were extremel...

When I needed a loan, the Credit Union were extremely helpful, giving proper advice and were thorough in checking I could afford it. I feel they are to be trusted. Reviewed on: 18th June 2025

Helped me get my credit score up

I started with no credit due to a D.R.O & i started banking with credit union they helped me get back on track & I am now able to take out a loan that is suited to my income, I am so happy they have helped me out & I can pay for Christmas Reviewed on: 17th June 2025

My experience

My experience was very good and I recommend them Reviewed on: 17th June 2025

Great service

I have had a few loans with HEY Credit union. I use the child benefit plan and it helps tremendously. I don't even notice the money going cause the repayments aren't expensive, they are very affordable. Never had any issues or had to ring up with any problems, I've recommended HEY union to a few people I know. Reviewed on: 17th June 2025

Fast and hassle free service, Very easy to approach...

Fast and hassle free service, Very easy to approach in times of need. Reviewed on: 17th June 2025

Great customer service and always accepted for a loan

Great customer service and always accepted for a loan Reviewed on: 17th June 2025

My experience has been 5 star !

My experience has been 5 star ! Over the years of being a credit union customer. Always helpful & reliable understanding of any situation. I highly recommend credit union. Especially the Scunthorpe branch Patrick has been nothing but helpful and guidance throughout no matter what the circumstances are over the years. Credit union help me an my little family still to this very day! Highly recommended wouldn’t use anyone else. Very grateful many thanks Laura Reviewed on: 17th June 2025

Always been very helpful

Always been very helpful been a member for nearly 10 years. Reviewed on: 17th June 2025

Perfect communication, always reply within an adequa...

Perfect communication, always reply within an adequate time. Reliable, helpful when struggling with bills, uniform or day to day things for the family. Reviewed on: 17th June 2025

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