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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Good lenders and make you save too

Good lenders and make you save too Reviewed on: 22nd June 2025

Very competent, I whole heartidly recommend them.

Very competent, I whole heartidly recommend them. Reviewed on: 22nd June 2025

All the staff are amazing Helpful friendly

All the staff are amazing Helpful friendly Reviewed on: 22nd June 2025

Excellent service

Excellent service. Staffs are ver professional. Reviewed on: 21st June 2025

Amazing.

Amazing, easy to use service, especially once already a member. Reviewed on: 21st June 2025

Excellent, brilliant, fast loans and easy to communi...

Excellent, brilliant, fast loans and easy to communicate Reviewed on: 21st June 2025

Always very helpful every time I’ve called always so...

Always very helpful every time I’ve called always someone to help Reviewed on: 20th June 2025

Excellent customer services

Always the customer services are excellent, prompt and polite. The application process is straightforward and good respect for customers. Reviewed on: 20th June 2025

Never any problem, quick and easy

Never any problem, quick and easy Reviewed on: 19th June 2025

They are very good at listening and dealing with a s...

They are very good at listening and dealing with a speedy decision to awarding loans Reviewed on: 19th June 2025

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