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HEY Credit Union: Loans reviews

4.98
Based on 564 reviews, last reviewed 31st Aug 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
1 star
See only 1 star reviews
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Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025
Renante R's avatar
Renante R

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

Always been super helpful and informative.

5
Always been super helpful and informative. Reviewed on: 3rd June 2025

Never had no problem staff have always been great bo...

5
Never had no problem staff have always been great both in credit union and over the phone Reviewed on: 2nd June 2025

Hull branch special recognition of maya.

5
I have always had great service from hey hull maya from the Hull branch has always been so polite and helpful as has all the staff, the loans have always been affordable and not ridiculous high interest like other places. The Hull branch always go above and beyond to help. Reviewed on: 2nd June 2025

Very good with me when get a loan can apply every 3...

5
Very good with me when get a loan can apply every 3 months Reviewed on: 2nd June 2025

Loan Review

5
Hey credit union has helped me out massively. I took a loan out and it was very easy to do and their payment plans are very affordable. i’d definitely recommend! Reviewed on: 2nd June 2025

I’ve always had a great experience

5
I’ve always had a great experience with Heyu Credit Union. The team are very helpful and genuinely try their best to support me whenever they can. They treat people fairly and take the time to understand your situation, which really makes a difference. I’ve found them much more approachable and supportive than traditional banks. Would definitely recommend them to anyone looking for a fair and understanding lender. Reviewed on: 2nd June 2025

I’ve been with credit union for a while now and the...

5
I’ve been with credit union for a while now and the staff are always verry helpfull and always happy enviroment to walk into i cant thank the staff enough for alll the help they have given me over the years Reviewed on: 1st June 2025

Amazing service

5
I've never ever had a problem with HEYCU they've always been amazing especially in times when it was really needed Reviewed on: 31st May 2025

I have a loan with them and their rate and communica...

5
I have a loan with them and their rate and communication is fab Reviewed on: 30th May 2025

Service and value

5
Great service great rates easy to use Reviewed on: 29th May 2025

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