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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (299 reviews)

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4.99

Based on 299 reviews, last reviewed 21st May 2025

22900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

The staff are overly friendly. The staff are overly friendly. They are very empathetic and knowledgeable always understand. They always get in touch and keep us updated ! Reviewed on: 21st May 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Review HEY Credit Union: Loans now

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HEY Credit Union Loans reviews (299)

Customer service

Customer services was quick swift an helped to resolve an issue I had. They was very helpful an went the extra mile as it was closing time, yet still made sure issue was sorted that day. Couldn't of asked for more Reviewed on: 8th September 2021

Excellent

First time I've ever used the Credit Union to get a loan, so friendly and efficient. I wouldn't go anywhere else now x. Thank You Reviewed on: 5th September 2021

Several Loans

This first class service has kept me on the road with loans sine I joined. Just paid off my 3rd one early as my savings crept up again. The process is pain free friendly and really quick. Cannot thank them enough. Over the years of service I’ve recommended and signed up lots of colleagues (ex) and friends. For a place like Hull it’s invaluable and I’m sure it is to all the expanded areas. Reviewed on: 5th September 2021

HEY CREDIT UNION IS GOOD TO ITS MEMBERS

My name is Emma and I borrowed money to replace the shower in my Wet Room. The Experience with HEYCU was great from the start and they were friendly to me on the phone, whilst helping me to set up my account online. I am disabled with MS and struggle dealing with people due to Anxiety, they took all the effort out of borrowing money and then I found it easy to just set up a Standing Order to pay when my benefits come in. I am so grateful to HEYCU and always feel comfortable ringing them for advice. If they can help me I know they will and if the answer is no then I am confident that the reasons will be clearly given so that I can understand and work with them to get a result for the future. Reviewed on: 3rd September 2021

Friendly, fast working

Always been spoke to with respect, friendly staff. Since using hey credit union ive never looked else where for another loan without a doubt Reviewed on: 1st September 2021

Super Fast and Fair

Really fast and not kept waiting for a decision. Easy to access accounts. Reviewed on: 31st August 2021

Perfection

Excellent easy to access website, with prompt customer service. On applying and receiving Loan it took just 24hrs. As a customer, I feel respected and listened to. Reviewed on: 28th August 2021

Great service

Great local service. Easy to use with clear information on their website. Reviewed on: 27th August 2021

Best Loan service

Best application from start to finish, form was easy to complete and the staff were super friendly, didn’t feel like a major loan application at all, they explained everything clearly. Can’t fault them at all Reviewed on: 27th August 2021

Helpful, respectful, & loyal

Scunthorpe credit union are amazing! I’ve been a customer for a few years now. & absolutely fabulous service helpful & very friendly I also invite friends. Reviewed on: 26th August 2021

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