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HEY Credit Union: Loans reviews

View other HEY Credit Union products
4.98
Based on 564 reviews, last reviewed 31st Aug 2025
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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98%
See only 4 star reviews
2%
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Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025
Renante R's avatar
Renante R

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

I got loan at the time it was needed

5
I got loan at the time it was needed Reviewed on: 23rd May 2025
Adekanmi S's avatar
Adekanmi S

Helpfull

5
Help me a lot with living circumstances and special occasions Reviewed on: 23rd May 2025
Ellie T's avatar
Ellie T

Very helpful especially in times of need

5
Very helpful especially in times of need Reviewed on: 23rd May 2025
Katrina P's avatar
Katrina P

Credit union have saved my life on numerous occasion...

5
Credit union have saved my life on numerous occasions with there family benefit loan & schoool uniform loan - being a single part time working parent is hard especially when life throws a spanner in the works like a broken washer or help towards school uniform costs. I can easily access my online banking with credit union to see how much money I’ve saved up and to see how my repayments are going. This service is excellent and I could not recommend it enough. The staff are brilliant and super friendly and you are treated as equals no matter what circumstances you are going through. Reviewed on: 23rd May 2025
Olivia 's avatar
Olivia

My Experience Has Been Absolutely Amazing Especially...

5
My Experience Has Been Absolutely Amazing Especially With The Scunthorpe Branch, Over 5 years They Have Helped me. Credit Union Are a Very High Priority To me & Always Support Me No ‘matter The Situation They Are Always a Helping Hand Willing to Listen & understand. They are Lovely to talk to & very positive & polite. Patrick From the Scunthorpe Branch Has Helped me On My Journey Still to This Day. With me & my two children. That I am Very Greatful for & Still a happy loyal Customer. 5 star from me. Highly recommend to anyone who just needs that little extra help yours sincerely Laura x Reviewed on: 23rd May 2025
Laura's avatar
Laura

Great company

5
Wanted a loan for a new vehicle and credit union was easy to apply and decision made quickly, communication was good Reviewed on: 23rd May 2025
Louise M's avatar
Louise M

Trusting lander

5
Very easy to make application online,customer service very helpful happy with credit union as a customer I recommend 100% Reviewed on: 23rd May 2025
Mihai S's avatar
Mihai S

Really helpfull working mum so good fir Xmas

5
Really helpfull working mum so good fir Xmas Reviewed on: 23rd May 2025
Rachael S's avatar
Rachael S

Friendly, helpful and informative staff who are very...

5
Friendly, helpful and informative staff who are very efficient Reviewed on: 23rd May 2025
Tracy o's avatar
Tracy o

Great team

5
Had great experience with HEY CU! Reviewed on: 22nd May 2025
Xanne's avatar
Xanne

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