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HEY Credit Union: Loans reviews

View other HEY Credit Union products
4.92
Based on 565 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026
Matthew T's avatar
Matthew T

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (565)

Fantastic company

5
Fantastic company, staff couldn’t be more helpful. Wouldn’t hesitate to recommend. Reviewed on: 26th May 2025
Leanne B's avatar
Leanne B

Friendly, professional and quick to respond.

5
Friendly, professional and quick to respond. Perfect. Reviewed on: 26th May 2025
Peter's avatar
Peter

Very easy to apply and deal with

5
Very easy to apply and deal with Reviewed on: 26th May 2025
Nicola Snee's avatar
Nicola Snee

Excellent service

5
Was effecting and helpful. Was there along the Loan process. Excellent service Reviewed on: 26th May 2025
Zoe Y's avatar
Zoe Y

Always excellent service

5
Always excellent service, quick responses Reviewed on: 26th May 2025
Marc W's avatar
Marc W

Fast approval and very kind staff

5
Fast approval and very kind staff Reviewed on: 25th May 2025
J G's avatar
J G

I’ve been with credit union a few years now absolute...

5
I’ve been with credit union a few years now absolutely great service cannot fault them. Reviewed on: 25th May 2025
Danielle B's avatar
Danielle B

Always very friendly and very helpful

5
Always very friendly and very helpful Reviewed on: 24th May 2025
Shauntell M's avatar
Shauntell M

Excellent customer service all times

5
Excellent customer service all times Reviewed on: 24th May 2025
Elizabeth G's avatar
Elizabeth G

Good service, reasonable pay back

5
They provided me with a loan that is taken out of my child benefit each week. Never had any problems. Always helpful and reasonable payback amount Reviewed on: 23rd May 2025
Lmak 's avatar
Lmak

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