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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Fantastic service, great interest rates

Fantastic service, great interest rates Reviewed on: 16th May 2025

Great interest rate on loans.

Great interest rate on loans and a choice of payment plans. Reviewed on: 16th May 2025

Excellent

Very good customer service miney goes in very quickly Reviewed on: 15th May 2025

They help out when needed and provide when needed, t...

They help out when needed and provide when needed, they’re a very well managed company and I look forward to working with them again in the future Reviewed on: 15th May 2025

Very friendly, easy to talk to feel comfortable comi...

Very friendly, easy to talk to feel comfortable coming here for help Reviewed on: 14th May 2025

Fantastic support and straightforward.

Fantastic support and straightforward. Friendly service. Reviewed on: 14th May 2025

Went to get my trust fund and they where so quick an...

Went to get my trust fund and they where so quick and excellent Reviewed on: 13th May 2025

Always polite and helpful with me getting a loan and...

Always polite and helpful with me getting a loan and another after u paid it off Reviewed on: 12th May 2025

Would highly recommend!

The union has always been so helpful and friendly. The loans were easy to apply for, and quick to be paid out. Reviewed on: 12th May 2025

Good customer service.

Good customer service. Fast and reliable company. Very recommended. Reviewed on: 11th May 2025

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