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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (564 reviews)

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4.98

Based on 564 reviews, last reviewed 31st Aug 2025

98% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Very satisfied and very easy to apply Very satisfied and very easy to apply Reviewed on: 31st August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (564)

Competitive Loans

HEY CU offer decent loans at a competitive and cheap rate. I am a big fan of the home improvement loan they offer. Reviewed on: 20th May 2025

The staff are always friendly, remember who you are...

The staff are always friendly, remember who you are which is always a positive. Great customer service Reviewed on: 20th May 2025

Absolutely brilliant always helpful!

Absolutely brilliant always helpful! Never had no problems! Easy friendly, best thing Reviewed on: 20th May 2025

Excellent customer service always happy to help

Excellent customer service always happy to help Reviewed on: 20th May 2025

Have always been helpful and friendly

Have always been helpful and friendly Reviewed on: 20th May 2025

Always happy to help and very friendly

Always happy to help and very friendly Reviewed on: 20th May 2025

great support always very helpful when applying for...

great support always very helpful when applying for a loan and always make sure you take out a loan that you can afford to pay back Reviewed on: 20th May 2025

Great customer service

I have saved with them for years and had several loans. Recently when applying for a loan I was unable to complete it online. A team member rang me and did it all over the phone. She was polite and efficient ensuring the process was as quick as possible Reviewed on: 20th May 2025

My repayments are set up to come straight out my my...

My repayments are set up to come straight out my my wages, this makes it super convenient and you dont even notice it going out Reviewed on: 19th May 2025

Fantastic service, great interest rates

Fantastic service, great interest rates Reviewed on: 16th May 2025

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