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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Reassuring Contact

Always accessible and ready to help Reviewed on: 9th May 2025

HEYU : YOU ARE AMAZING !

I joined this credit union after I started in the civil service. Had never thought about it before until a representative attended. I have never drawn any money out, I use it for savings. I pay in a regular amount each month and I am watching it grow ! I don't miss the deduction from my salary at all as it is so regular. I intend to continue my payments when I finish work at the end of the year. This will be a little nest egg for me, when all other channels run out during my retirement, if they run out. If I never use it, it is a very welcome surprise for a family member when the time comes. So very glad I was introduced to it. I have recommended a few colleagues to start this as you do not miss the monthly deposit at all. Reviewed on: 9th May 2025

Efficient service. No gimmicks

Monthly increases tomy savings account have been dealt with efficiently and effectively. Access to my account is easy. The website is easy to navigate and there is an option to speak to a member of the team directly. Reviewed on: 8th May 2025

Excellent staff and they go above and beyond to help.

Excellent staff and they go above and beyond to help. Reviewed on: 6th May 2025

Savings Credit Union

Been with Credit Union over 15 years and never had a problem in all that time. Reviewed on: 6th May 2025

I have saved with HEY credit union for over 10 years...

I have saved with HEY credit union for over 10 years now. Always fantastic customer service and products! Never have any issues and accessing my savings is easy and fuss free! Reviewed on: 6th May 2025

Always friendly and helpful when I phone, solving pr...

Always friendly and helpful when I phone, solving problems and offering advice. App easy to use Reviewed on: 6th May 2025

I have been a member for a number of years.

I have been a member for a number of years. it is easy as the money comes straight out my salary, so I don't even miss it. They have always been friendly and helpful. An excellent financial provider. Reviewed on: 5th May 2025

Pay day roll option - makes great sense !

I am a pay day roll customer & it's a fantastic way of saving with some great options for getting money in emergencies. Reviewed on: 4th May 2025

Always on hand to help go above and beyond great cus...

Always on hand to help go above and beyond great customer service Reviewed on: 2nd May 2025

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