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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Pay day roll option - makes great sense !

I am a pay day roll customer & it's a fantastic way of saving with some great options for getting money in emergencies. Reviewed on: 4th May 2025

Always on hand to help go above and beyond great cus...

Always on hand to help go above and beyond great customer service Reviewed on: 2nd May 2025

One of the best credit union to get loan and save yo...

One of the best credit union to get loan and save your money Reviewed on: 2nd May 2025

Perfect thank you love your company perfect staff

Good communication skills well manners good support Reviewed on: 2nd May 2025

Great service.

Great service. I’ve never had a problem and any queries were quickly answered. Reviewed on: 1st May 2025

"Trusted, Friendly, and Worth It!"

I started my savings with HAY Credit Union and from the very beginning, the experience has been outstanding. Their service is professional, friendly, and reliable. I felt supported and informed throughout the entire process, and it's clear they truly care about their members. Saving with them has been one of the best financial decisions I’ve made. Highly recommended! Reviewed on: 1st May 2025

Easy enough to set up

Easy enough to set up and manage accounts online. Reviewed on: 30th April 2025

Amazing people email back straight away

Amazing people email back straight away Reviewed on: 30th April 2025

Excellent service,never had a problem at all, always...

Excellent service,never had a problem at all, always quick to get back to you Reviewed on: 30th April 2025

Staff are always polite and helpful.

Staff are always polite and helpful. They explain things in simple terms for you to understand. The Christmas savers works so good for me to help save to buy what I need for Christmas as I can't withdraw any money until 1st November. Reviewed on: 30th April 2025

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