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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Debt free!!

I started with getting a loan with HEYCU, which enabled me to consolidate all my debt, I decide to up my payments ant the difference went into a savings account. Then before my load end dat I went into their Goole store where the lovely ladies help me pay off the rest of my load with what I had saved, allowing me to become debt free. I have continued to save with them. Reviewed on: 19th April 2025

Customer care So helpful and calm when I was in crisis

So helpful and calm when I was in crisis Reviewed on: 19th April 2025

Honest Empathetic Your Credit Union

No matter what query I may have or who I speak to, staff are so friendly and helpful. I love that my savings are safe and with an organisation I can trust. The Credit Union was recommended to me as soon as I started my employment and I will be forever grateful to that colleague Reviewed on: 19th April 2025

Long standing member

I’ve been a member since it first opened when I was working for the City Council, I’m now retired and I’m still a member. I’ve always had great service. Reviewed on: 19th April 2025

Grimsby branchl staff absolutely brilliant

Grimsby branchl staff absolutely brilliant Reviewed on: 19th April 2025

Very easy to use and set up my account.

Very easy to use and set up my account. Great people to deal with who give you honest and informative advice about what's best for you. Reviewed on: 18th April 2025

Really good for saving , easy to withdraw

Really good for saving , easy to withdraw Reviewed on: 18th April 2025

Friendly and approachable.

Friendly and approachable. Good to help the community Reviewed on: 18th April 2025

A very good service, I would whole heartedly recomme...

A very good service, I would whole heartedly recommended. Reviewed on: 18th April 2025

Good Service

Never had any issues when dealing with HEYCU Reviewed on: 18th April 2025

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