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HEY Credit Union: Savings reviews

4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
19% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

I have been saving with Hey for several years.

5
I have been saving with Hey for several years. The amount is deducted from my wage by my employer, so it's very easy to save. The times I have visited the branch, the service has been excellent! Reviewed on: 18th April 2025

Always helped me when I need it in the past.

5
Always helped me when I need it in the past. I also will recommend for savings. It's friendly and accessible to everyone. Reviewed on: 18th April 2025

I do my Christmas savings with credit union .

5
I do my Christmas savings with credit union . Always easy and good customer service. Would highly recommend to family and friends. Reviewed on: 18th April 2025

Savings account

5
Account is easy to manage on line and any queries are dealt with efficiently. Reviewed on: 18th April 2025

Christmas Saver

5
I use the Christmas Saver and have done for about 10 years. My payments are taken by Direct Debit so I don't have to remember to make a payment. My money is safe and it is only available to withdraw during November and December so I can't dip into it during the year. Whether I contact my local branch, email or go on line I have only ever had a good experience. Highly recommended. Reviewed on: 18th April 2025

Great Savings account

5
I have saved with them for years via my payroll. Very easy to change amount and withdraw. I love the savings goal planner on my account lets me see my progree. Their staff are very helpfull. Knowledgeble i woul highly recommend this credit union. They have great options for loans at competitve rates to suit everyone. Reviewed on: 18th April 2025

First Class

5
My experience of Credit Union has been First Class. Friendly helpful staff and still open on the high street unlike most banks. Hooray!! Reviewed on: 18th April 2025

Easy way to save.

5
Easy way to save. Very helpful staff who are willing to help. Reviewed on: 18th April 2025

Easy to use website to manage savings.

5
I’ve been saving with credit union over 10 years. Very easy to set accounts up and the web service is easy to navigate. Never had any problems. Reviewed on: 18th April 2025

Safe place to save

5
I like that you have to save money at the same time as repaying a loan because you build your savings at the same time. They offer a choice of savings accounts e.g. Christmas. I like that accounts can be managed via the app and it is easy to make withdrawals. Reviewed on: 17th April 2025

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