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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Easy to use website to manage savings.

I’ve been saving with credit union over 10 years. Very easy to set accounts up and the web service is easy to navigate. Never had any problems. Reviewed on: 18th April 2025

Safe place to save

I like that you have to save money at the same time as repaying a loan because you build your savings at the same time. They offer a choice of savings accounts e.g. Christmas. I like that accounts can be managed via the app and it is easy to make withdrawals. Reviewed on: 17th April 2025

Great service

I have been with HEY credit union for over 20 years, I have had loans in the past but I now use the accounts for my savings. Their customer service on the phone, online and in person is excellent. Any issues I’ve ever had have been dealt with quickly and efficiently. I am very happy to let them look after my money. Reviewed on: 17th April 2025

Exceptional service

Excellent way to save and people are so polite and very helpful Reviewed on: 17th April 2025

Community based.

Community based. Great value. Family friendly Reviewed on: 17th April 2025

Savings account

Easy to open savings account with options for different saver accounts. I use a Christmas saver and it gives a decent amount with no minimum amount to be put in Reviewed on: 17th April 2025

Ace service

Very good service for all the years I have been with them Reviewed on: 17th April 2025

Christmas Savings

It helps with saving for Christmas as the money is locked away until November Reviewed on: 17th April 2025

Easy access online

Easy access online. Staff always professional and friendly Reviewed on: 17th April 2025

Credit union makes saving easy

I’m at the Bridlington branch. Both the ladies are an asset to the team. Friendly, polite, helpful and very easy to approach. Reviewed on: 17th April 2025

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