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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Helping others

Not sure what l could say other than it is for the people who are most vulnerable and it is my way of helping them Reviewed on: 20th April 2025

HEY kept their promise

I joined HEY because I wanted where I could save and be disciplined, over a short while I kept increasing my savings and saw their Christmas advertisement on setting money aside and they promised to top it up, I decided to start with little amount, but was surprised that not minding the small amount I saved HEY fulfilled their promise of having to what was saved. Keeping to their word is the IT for me. I was impressed and still wish to continue with HEY Reviewed on: 20th April 2025

Really helpful and friendly customer service when I...

Really helpful and friendly customer service when I rang with some questions. Straightforward and sorted in 1 phonecall. Reviewed on: 20th April 2025

Brilliant customer service money transferred when re...

Brilliant customer service money transferred when requested very quickly Reviewed on: 19th April 2025

Everything has been so easy, from account setup, to...

Everything has been so easy, from account setup, to payments in and withdrawals out. Would highly recommend HEYCU! Reviewed on: 19th April 2025

Have confidence knowing savings is taken from salary...

Have confidence knowing savings is taken from salary and I can ask for it to be transferred in to my account at short notice if I need it . If I need to come into the branch , customer service is great Reviewed on: 19th April 2025

A bank that offers everything

Staff are helpful and professional, loan rates are very competitive and the savings schemes are fantastic Reviewed on: 19th April 2025

Quick customer service when I have emailed them.

Quick customer service when I have emailed them. Reviewed on: 19th April 2025

Debt free!!

I started with getting a loan with HEYCU, which enabled me to consolidate all my debt, I decide to up my payments ant the difference went into a savings account. Then before my load end dat I went into their Goole store where the lovely ladies help me pay off the rest of my load with what I had saved, allowing me to become debt free. I have continued to save with them. Reviewed on: 19th April 2025

Customer care So helpful and calm when I was in crisis

So helpful and calm when I was in crisis Reviewed on: 19th April 2025

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