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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Save from pay.

I use the save from pay, so you are automatically saving money every month. Easy. The website is easy to use if you want to check your balance or transfer funds. Reviewed on: 8th July 2025

Total professional staff reduced my anxiety into smile.

Total professional and reduced my anxiety into smiles and calmness. I locked my account and was in a full panic. I was taken step by step how to unlock my account and check my balance. Very good communication skills helped me to relax. Reviewed on: 8th July 2025

Good service

Good service and good communication Reviewed on: 8th July 2025

Great service kept me updated when opening account a...

Great service kept me updated when opening account and £25 bonus for doing so Reviewed on: 8th July 2025

Saving on a low income

I am on a very low income and needed to start saving, the friendly staff helped me set up an online savings account Reviewed on: 8th July 2025

Excellent service

Excellent service and willing to help either any enquiry. Always a very happy and helpful staff. Reviewed on: 8th July 2025

Very professional and helpful staff

Very professional and helpful staff Reviewed on: 8th July 2025

I have saved with credit union for the past 22 years...

I have saved with credit union for the past 22 years and their customer service has always been brilliant. Sharing dividends with customers is great Reviewed on: 8th July 2025

Always happy to help always been spoken to nicley

Always happy to help always been spoken to nicley Reviewed on: 8th July 2025

Friendly staff, always smiling and happy to help wit...

Friendly staff, always smiling and happy to help with any query. Answers always provided and in plain English, no daft terminology Reviewed on: 8th July 2025

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