Suffolk Building Society, formerly Ipswich Building Society reviews
Suffolk Building Society, formerly Ipswich Building Society reviews
Review summary
People rate this company as Excellent based on 1,260 product reviews
Latest positive rating
Latest negative rating
Beware false promises from this lender!
We were pre-approved for a loan, which was a 35% loan to value purchase. With our large down payment and small loan we felt comfortable... We were pre-approved for a loan, which was a 35% loan to value purchase. With our large down payment and small loan we felt comfortable making an offer on a home we liked and expected a fairly simple closing process. Then we were told the parameters of our loan had changed despite already being pre-approved. We agreed to the change, though it put a bit of strain on us. Now, we believed we could proceed, but after foot dragging by the lender, once again they changed the terms, and once again we reluctantly found a way to make it work. And then, after all our capitulations, we found out that our loan was denied on a technicality we had never been made aware of. So we have a contract with no lending secured after weeks thinking that approval was already somewhat assured. We feel deceived and cheated out of precious time which might result in us losing our contract on our purchase and out the fees we incurred from this lender and our solicitors. Read more Read less
About Suffolk Building Society, formerly Ipswich Building Society
At Suffolk Building Society we're here to help our members buy a home and save for the future with an organisation they can trust. Smart Money People is the place for Suffolk Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Suffolk Building Society, formerly Ipswich Building Society at a glance
Reviews for Suffolk Building Society, formerly Ipswich Building Society
Showing 11 of 1260 company reviews • Last reviewed within 21 days
Very professional and polite
Amanda was very knowledgeable and professional. Many thanks for your time Amanda.
Friendly, helpful, efficient
Rachael was very helpful in explaining everything and helping us choose the right accounts for us.
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5/5
Very good, helpful
Very helpful. Nice coffee, maybe a bacon roll would be nice :).
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5/5
Seems OK.
Very helpful staff. Reece explained everything very well.
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5/5
Convenient, efficient, helpful
So far, very positive and efficient handling of my requirements.
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5/5
Helpful, fair, friendly
Very friendly and helpful atmosphere in branch.
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4/5
In branch service review
Face-to-face, very positive and helpful - able to make financial decisions easily. You can talk to someone in branch and open an account straightaway with very knowledgeable/helpful staff.
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5/5
Savings appointment Face to Face
My wife and pre-booked an appointment with branch manager Vicky at the Halesworth branch with regard to ISA's. What is so lovely about Suffolk Building... My wife and pre-booked an appointment with branch manager Vicky at the Halesworth branch with regard to ISA's. What is so lovely about Suffolk Building Society is the personal face to face old school service and one of the reasons we took out two ISA's with them. Vicky was professional, attentive and efficient, and all paperwork arrived in the post one day later. A great experience, so please, please Suffolk Building Society do not loose that face to face personal service, it's rare in the financial services business. Read more Read less
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5/5
For the community
Local branch, easy to complete desired things with everything explained clearly and with a smile.
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5/5
The best
Branch staff were very, very helpful in explaining every aspect of our accounts.
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5/5
Great local service
Very friendly and easy service, and also very local with good savings rates.
Products from Suffolk Building Society, formerly Ipswich Building Society
Showing all products offered by Suffolk Building Society, formerly Ipswich Building Society
Savings
by Suffolk Building Society, formerly Ipswich Building SocietySuffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly...
Savings
by Suffolk Building Society, formerly Ipswich Building SocietySuffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly...
Mortgages
by Suffolk Building Society, formerly Ipswich Building SocietyBuying a home is an exciting time in anyone’s life, but finding the right mortgage product can be daunting. We collect Suffolk Building Society mortgage reviews to help you make...
Mortgages
by Suffolk Building Society, formerly Ipswich Building SocietyBuying a home is an exciting time in anyone’s life, but finding the right mortgage product can be daunting. We collect Suffolk Building Society mortgage reviews to help you make...
Home Insurance
by Suffolk Building Society, formerly Ipswich Building SocietyAt Smart Money People, we collect Suffolk Building Society home insurance reviews from customers like you. If you're thinking of getting home insurance from the Suffolk Building Society, check out...
Home Insurance
by Suffolk Building Society, formerly Ipswich Building SocietyAt Smart Money People, we collect Suffolk Building Society home insurance reviews from customers like you. If you're thinking of getting home insurance from the Suffolk Building Society, check out...
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