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Just Travel Cover: Travel insurance reviews

4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

I've Recommended Just Travel To Everyone I've Spoke To About Holidays

5
"Dreaded making the enquiry for my travel insurance renewal but was aided by a lady, Sam I think her name was, who made it so simple and at the end of it all compared to last year it was almost half price and includes luggage cover. I have no hesitation in recommending Just Travel Cover to anyone looking for travel insurance.". While on holiday in September I spoke to various people and the conversation always got round to holiday costs and they couldn't believe the difference in insurance costs, especially how cheap ours was compared to theirs. Needless to say if I were on commission next years holidays would be free. Reviewed on: 3rd October 2023

Very poor claim handling

1
I had to make a claim on our policy. The claim should have been dealt with within 5 working days after receipt of the claim. It took nearly 2 months following numerous calls and emails for it to be dealt with, and the resulting complaint to a further 6 weeks. Avoid. Reviewed on: 7th October 2022

Easy to navigate website, good cover, fair prices

5
I have pre existing medical conditions and found the website easy to navigate and obtained good cover at a reasonable price Reviewed on: 7th October 2022

Easy to Use

5
Very satisfied with Just Travel Cover. They were very easy to use and offered a competitive rate for great cover. Reviewed on: 7th October 2022

They always have better details that the TV adverts sites

5
They always have better details that the TV adverts sites Reviewed on: 7th October 2022

Trips

5
Very helpful in sorting out our insurance for our holidays Reviewed on: 7th October 2022

overall good experience

4
impressed with with very helpful staff Reviewed on: 7th October 2022

Easy and informative

5
I found it easy to arrange and e mails and newsletters are very informative. Reviewed on: 7th October 2022

Overall excellent value and service.

5
Just Travel are easy to deal with and excellent value for money for those of us over 80. I had cause to contact when National Express off loaded my case at the wrong stop and customer services were most helpful. In the event I didn’t need to use them as National Express fully compensated me. Reviewed on: 7th October 2022

Travel insurance

4
While we did not use it for a claim but a great comfort to have the cover Reviewed on: 7th October 2022

Best travel insurance

5
Best travel insurance I have found,I always use Just Travel, it's straight forward,easy and affordable Reviewed on: 7th October 2022