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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Best travel insurance

Best travel insurance I have found,I always use Just Travel, it's straight forward,easy and affordable Reviewed on: 7th October 2022

Fantastic customer service

Have been using just travel for all my holiday cover Excellent customer service even in such difficult times and prices are very competitive Reviewed on: 7th October 2022

Good

It was easy to get a quote , and decide what we wanted Reviewed on: 7th October 2022

Great company

We took out a years cover & have had no problems, would definitely recommend Reviewed on: 7th October 2022

Good value.

No hassle in anyway, all round happy. Reviewed on: 7th October 2022

Excellent service

Reassuring emails confirming that specific cruise holidays covered. Straightforward online forms to complete and a fair premium. Reviewed on: 7th October 2022

Mr AR Field

Excellent service although all the years I’ve used them haven’t had to claim yet Reviewed on: 7th October 2022

Very helpful

Had not bad to use it yet, ut was there if I needed it Reviewed on: 7th October 2022

Travel for Older people

Older travellers often have problems with insurance companies over even minor medical conditions. Not so with Staysure who seem to be able to accommodate all age travellers Reviewed on: 7th October 2022

Our Annual policy

These guy’s have beet great throughout our yearly policy we took out, although we never had to claim we did have various queries that were dealt with promptly and professionally. We’ll definitely be taking more policies in the future Reviewed on: 7th October 2022

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