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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent cover and value for money

Both my husband and I have medical conditions which makes travel cover more expensive…Just travel cover we’re able to provide reassurance of good covert at a reasonable price. Their staff are knowledgeable professional but not pushy. Give an informed choice to their clients. Quick and easy . Would highly recommend Reviewed on: 7th October 2022

Good firm for insurance for us.

Very helpful when I needed hospital treatment during our holidays. Paid for my claims very promptly. Reviewed on: 7th October 2022

A Satisfied Returning Customer xx

Recommended by a friend and was pleased with the service provided. We had to cancel two holidays and their help and support ensured a difficult situation was resolved successfully. Happy to continue with Just Travel. xx Wilma Limburn xx Reviewed on: 7th October 2022

Excellent for pre existing conditions

We have used Just Travel for years now. We both have a long list of pre existing health conditions and have never been able to find another company that covers everything. We haven't been able to find such good value cover elsewhere either. Excellent customer service too! Reviewed on: 7th October 2022

Provided quality insurance at reasonable cost

Cover for medical conditions at a reasonable cost with simple processes to follow. Reviewed on: 7th October 2022

Best cover

Always so helpful and cost effective Reviewed on: 7th October 2022

Always straight forward

We're older and take the pills that come with that. These common place seem to stick in the throats of other travel insurance companies, but not Just Travel! Reviewed on: 7th October 2022

Exellence

Extremely knowledgeable efficient and value for money Reviewed on: 6th October 2022

Quick and efficient

Friendly helpful staff who listened and where very helpful Reviewed on: 6th October 2022

Experienced Staff

Great experienced and friendly staff who help you understand your policy, and give you the best information to make your policy decision. They will be my go to company for my future trips away. Reviewed on: 6th October 2022

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